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Phastek Reviews Summary

Phastek has garnered a mixed reputation among its customers, with notable strengths in product quality and a diverse selection of aftermarket parts, particularly for performance vehicles. Many customers appreciate the fast shipping and helpful customer service, often highlighting the informative resources available for installation. However, several reviews point to significant concerns, including delays in order fulfillment, issues with product returns, and inconsistent communication regarding order statuses. While some customers express loyalty and satisfaction, others report frustrations with service reliability and product integrity, suggesting a need for improved transparency and support in their operations.

This summary is generated by AI, based on text from customer reviews

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Florida
1 review
0 helpful votes
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Excellent
March 23, 2017

Ordered my Roto-Fab intake on a Saturday. On Monday said it had been shipped, said it would arrive Friday and it delivered early to me! Very happy will be purchasing from them again in the near future.

Date of experience: March 22, 2017
California
1 review
1 helpful vote
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I love this Company
March 22, 2017

I order a couple of things from them so far and I can honestly say I never been more please. The shipping is fast and the communication is excellent even on social media. The big test is when I order my axel back from them for me but so far I can complain. Theses guys are great and they post great install videos.

Date of experience: March 21, 2017
Canada
1 review
1 helpful vote
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If you are looking for a hi-performance parts suppier that has the technical knowledge and experience to help you with your automotive upgrades and projects Phastek is the answer

Date of experience: March 21, 2017
South Carolina
1 review
1 helpful vote
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I purchased fog lights over a year ago. Emailed for replacement bulbs. The next day had a response stating bulb was on its way. I've also made over 6 different orders with them. Shipping is always fast, an item is always exactly what they say it is.

Date of experience: March 20, 2017
California
1 review
1 helpful vote
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Awesome service and great all around. Cannot say one bad thing. Looking forward to buying from you guys again!

Date of experience: March 18, 2017
Texas
2 reviews
1 helpful vote
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Lowering springs
March 18, 2017

Great help and customers service thanks! Y'all made me love my camaro ss even more! I truly appreciate all your help and attention to detail!

Date of experience: March 17, 2017
New Jersey
1 review
0 helpful votes
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As usually with purchases from Phastek everything went smoothly and arrived when it was supposed to. I Purchased a new start button for my Gen 6 Camaro which had a chrome finish rather than a black plastic finish that it came with and it was just what I had been waiting for not like the other cheap knock offs that were being sold by other companies. Phastek Is the place to go for all your Camaro needs! I haven't been disappointed yet

Date of experience: March 15, 2017
New Jersey
1 review
0 helpful votes
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Good Product!
March 15, 2017

Clear directions, looked easier than it actually was. Trying to put the clips on the wires was hard by hand. Needed pliers to squeeze the clips. Also, while doing all this you're fighting to hold back the wheel well cover while trying to do the work. Otherwise, once everything is completed the fog lights work well.

Date of experience: March 15, 2017
Arizona
1 review
1 helpful vote
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Excellent Product
March 15, 2017

I ordered Gorilla wheel locks and they arrived super fast and we're very well packaged. Great value for the price. Other lock manufacturers only sell you one lock for each wheel but Gorilla locks supply you with all the locks for each lug nut, making it even more challenging to steal your wheels.

Date of experience: March 14, 2017
Louisiana
1 review
1 helpful vote
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This is a very well made product and fit my Gen 6 Camaro perfectly! It took about 10 minutes per wheel to install and the hardest part was finding a jack & lug wrench, since the new Camaro's aren't equiped with them. They look amazing once installed. I would very much recommend this product!

Date of experience: March 14, 2017
Texas
1 review
1 helpful vote
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I had Phastek order a muffler system of my choosing for my 2016 Camaro. The price they charged me was far less than I was expecting. They also installed my system and took extra care in making sure it met my approval. I will definitely be a return customer.

Date of experience: March 10, 2017
Texas
2 reviews
1 helpful vote
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Thanks for the timely shipping of the products I recently ordered. Spot on fitment and the high quality of the workmanship! Thanks for making my Camaro an even better looking car

Date of experience: March 9, 2017
Colorado
1 review
0 helpful votes
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Great company, has never let me down. I was looking for a replacement clutch for my 2012 camaro v6 and the only one I could find was a RAM at the dealership for a pretty high price. Thankfully phastek offered a stage 1 performance clutch and flywheel that would fit for a couple hundred bucks cheaper. No problems so far, literally just got her installed and replaced the bearings too. Thanks for being there when I needed it Phastek!

Date of experience: March 8, 2017
Canada
1 review
1 helpful vote
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Great followup
March 7, 2017

We had some problems at the start as I wanted my parts painted but when I phoned about it the guy at plaster jumped right to it. He kept me informed all the way and right to delivery. I didn't have to wonder if they forgot me cause I knew he was on the ball. Very happy

Date of experience: March 6, 2017
Illinois
3 reviews
0 helpful votes
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Bolts are needed to be shortened to allow for a proper flush fit. Although being carefull on the removal of bolts, the paint was easily compromised. Milling operation in one area of the backside was too deep causing convexing on frontside.

Date of experience: March 5, 2017
California
1 review
0 helpful votes
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Love this place. Tried Gm direct parts.com. And was so upset. Says in stock. Call a week later and Gm says it's shipping from manufacturer and they don't know when they will get it. Then ship it to me. Took 3 weeks. I told ups I won't take it. Order same part from phastekperformance. Sent me email in 2 hours that they sent it. And in 3 business days I got it.

Date of experience: March 5, 2017
Indiana
1 review
1 helpful vote
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Great product
March 3, 2017

When on easy looks great nice and loud only thing I don't like when u rave it up to show people it sounds a little rice burner

Date of experience: March 2, 2017
Germany
1 review
1 helpful vote
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Kompressor
March 2, 2017

Good morning I was very satisfied with the handling, everything was ok! I'm not satisfied with one thing I've already asked 3 -4 times whether the compressors fit on my Europa Camaro and if you can adjust it with your tool? I would be happy if I got an answer! Yours sincerely Stefan Meier

Date of experience: March 1, 2017
California
1 review
0 helpful votes
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I ordered the Street Scene 5 piece body kit for my 16' Camaro RS and despite that it's made for an SS model, it fits and looks great. The guys at Phastek were very knowledgeable and made the purchase a great experience. By the way, their price was the best around. I received the kit in just a few days and has transformed the look of the car. I'll be ordering more products from Phastek in the future.

Date of experience: March 1, 2017
Puerto Rico
1 review
0 helpful votes
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Recompensado
February 28, 2017

Llego el producto q no pedi, pero me dijerin q lo estan enviando y ademas q me quedara con elnproducto q me enviaron por equivocacion. Todavia lo q compré, no me a llegado

Date of experience: February 27, 2017