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Phastek Reviews Summary

Phastek has garnered a mixed reputation among its customers, with notable strengths in product quality and a diverse selection of aftermarket parts, particularly for performance vehicles. Many customers appreciate the fast shipping and helpful customer service, often highlighting the informative resources available for installation. However, several reviews point to significant concerns, including delays in order fulfillment, issues with product returns, and inconsistent communication regarding order statuses. While some customers express loyalty and satisfaction, others report frustrations with service reliability and product integrity, suggesting a need for improved transparency and support in their operations.

This summary is generated by AI, based on text from customer reviews

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Ohio
1 review
0 helpful votes
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I have always liked dealing with Phastek because of their friendly staff and excellent service along with fantastic parts. I have never had any problems with products or shipments. I just purchased there Sequential Taillights for the 6th Gen Camaro and LOVE them. Phastek is the first place I look for anything I'm wanting for my Camaro.

Date of experience: June 10, 2018
Romania
2 reviews
1 helpful vote
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The guys at Phastek were very helpful and sent me a package asap. Totally recommend them, because they are with you every step of the way

Date of experience: June 7, 2018
Illinois
1 review
0 helpful votes
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Backup LED kit
June 8, 2018

Excellent product, well-made, easy to install and looks great. And cant forget about the quick shipping

Date of experience: June 7, 2018
California
1 review
0 helpful votes
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Just a bow tie delete ordered but it was sent quite fast within 2-3 days. Product fits well and has the proper appearance.

Date of experience: June 5, 2018
Texas
1 review
0 helpful votes
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Recently purchased the JMS Pedlamax throttle controller for my 2018 Camaro 2SS. This product is amazing! The throttle response is so much better than stock and the product really compliments the A8 automatic transmission. All Camaro owners should get this! Took away all the pedal lag and yet isn't so touchy that it you need to worry about it being too sensitive for daily driving :) as always Mike over at Phastek performance was really helpful with my order and the shipping was super fast!

Date of experience: May 28, 2018
Ohio
2 reviews
0 helpful votes
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Harley
May 29, 2018

Loved it. Fit perfectly and really looks good. I would recommend it to everybody. Really sets off the car.

Date of experience: May 28, 2018
Texas
1 review
0 helpful votes
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Great fit easy to install look good fly. Material could be a little more thicker Maybe but all good.

Date of experience: May 26, 2018
Texas
1 review
0 helpful votes
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Great Service
May 25, 2018

The wheels were out of stock for awhile, I got an email letting me know they came in, ordered them and delivered fast, awesome service, and the wheels look GREAT!

Date of experience: May 24, 2018
New York
1 review
0 helpful votes
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Great service!
May 25, 2018

Ordered "Track" strips in a color that was not shown as a choice. Made a call and the person I spoke to called the supplier and it was made as a special order. They look great on my 2012 Camaro. Thanks very much Phastek..

Date of experience: May 24, 2018
Idaho
2 reviews
0 helpful votes
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I ordered some parts and had a different shipping address from billing address and was contacted by Phastek to verify and they have a process to do the verification and I was very happy to do so. Seems most places don't care but they do and it didn't slow process. My parts ordered were packed good and work perfectly. Thanks for the service

Date of experience: May 23, 2018
North Carolina
1 review
0 helpful votes
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Great experience
May 22, 2018

Easy ordering fast shipping. The taillights I ordered are great. Constant compliments. Easy install. 20 minutes tops.

Date of experience: May 21, 2018
Iowa
1 review
0 helpful votes
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Poor service
May 21, 2018

Their lead times aren't close parts aren't correct been very disapointed in company colors off and everything out of stock they wait to tell you until last minute they collect money quick slow to refund

Date of experience: May 21, 2018
Canada
1 review
0 helpful votes
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I have recently completed an extensive customization of my 2014 Camaro RS Convertible with the Smoke/Clear Hero Sequential Tail Lights. They look awesome. Most of my customization has been through Phastek. It begins with the excellent website interface. Right from ordering to confirmation to tracking to delivery; it has been seamless. I has 1 return in the past and it too was easy. I live in Canada and the service is exceptional. Phastek is the first place I look for any Camaro upgrades and accessories. Thank you!

Date of experience: May 18, 2018
California
1 review
0 helpful votes
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Hero tailights
May 18, 2018

Awesomeness! Love the led tailights they work well and are super bright! Pictures don't do them justice. Very pleased with is purchase.
Great product!

Date of experience: May 17, 2018
Illinois
2 reviews
0 helpful votes
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The order was placed on a Saturday night and I got tracking numbers on a Monday. The website said that there was a 2-3 week flow for my Borla exhaust, but I got it in less than a week. I trusted Phastek (and for the most part am pretty patient about things) so I didn't really communicate with them about actual shipping and delivery dates. Would order from again

Date of experience: May 16, 2018
Minnesota
2 reviews
0 helpful votes
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ACR Lip Splitter
May 16, 2018

Looks awesome! Easy install. Quality parts. Real carbon fiber, stainless steel hardware. Excellent service, fast shipping.

Date of experience: May 15, 2018
Germany
1 review
0 helpful votes
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3rd order!
May 16, 2018

Every order was a quick delivery.
Thanks for your prompt answer and a good correspondation to my order!

Greets from Germany

Bernd Wohlfart

Date of experience: May 15, 2018
Colorado
2 reviews
0 helpful votes
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Great Camaro Store
May 12, 2018

I received the re-pop 1LE wheels and I'm very impressed with the Quality. And they got to me faster than I thought.
Thanks

Date of experience: May 10, 2018
Kentucky
2 reviews
0 helpful votes
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Received much faster than expected. Packaged well. Will definitely buy from then again. The site is easy to navigate. Received all shipping information and tracking numbers as soon as the order was placed

Date of experience: May 9, 2018
Maryland
1 review
0 helpful votes
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Out of stock!
May 8, 2018

I ordered a billet belt tensioner pulley for my 2010 Camaro two weeks ago. I wanted to install it before leaving for a car show in Ocean City maryland on Wednesday May 16th. After waiting a couple days for a tracking number I called Phastek. I was told they were out of stock. But hopefully would ship by this Friday the 11th. I dont expect it to get here in time. I hope Im wrong! Plus I previously ordered a matching idler pulley and it was stamped Made in China! Not real thrilled about that either!

Date of experience: May 8, 2018