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Phastek Reviews Summary
Phastek has garnered a mixed reputation among its customers, with notable strengths in product quality and a diverse selection of aftermarket parts, particularly for performance vehicles. Many customers appreciate the fast shipping and helpful customer service, often highlighting the informative resources available for installation. However, several reviews point to significant concerns, including delays in order fulfillment, issues with product returns, and inconsistent communication regarding order statuses. While some customers express loyalty and satisfaction, others report frustrations with service reliability and product integrity, suggesting a need for improved transparency and support in their operations.
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Bought rock guards for my 17 2SS.
Great product fast shipping. Exactly as I thought it would be. Only thing I wish is if they made a set of guards that would form around the side skirts instead of leaving a small gap. I knew from the many videos I watched that this would happen.
Easy install. Great quality product and fast $#*! delivery. Even to Canada. Thanks homies
I ordered a MSD intake manifold from phastek. They did a great job on getting me the product within a week. However it wasn't exactly what I was looking for. Never opened, never used it, emailed them to return it, and was told there was a 15% restocking fee. Which is $200 on a $1300 item, so not cheap. I can understand having a restocking fee if the item was opened. Or if it caused them more work or time. But it didn't. I shipped it back, I didn't open it. But now I'm out $125 on credit for something I was in possession of for 6 hours. Not cool and I won't be doing business with them again.
Received item gaskets are bent wouldn't buy again. Being a leader in the car business I figured they would know better
As always the quality of service from phastek is exemplary- the quickest in the business! Great selections and competitive pricing - plus their great service is why I continue to come back to them over and over again!
Was great dealing with this company, I would definitely buy from them again. I bought a z/28 spoiler and it fit perfect.
I received my part very promptly. The only problem was that a check engine light came on after installation. When I called the manufacturer they responded quickly an sent out a replacement within two days. We shall see if the new one (Jet mass air flow sensor) works properly.
Order was shipped out fast and when I had a problem with an order the support staff was nice enough to contact the manufacturer for me. The t3 hood ports from acs composites that I ordered through phastek had incorrect grilles and a missing template. Once acs contacted me they shrugged off sending any new templates/grilles instead I have to improvise what I currently have and modify the housings for the grilles to fit. After many emails they shrugged off sending the "correct" parts so I will never do business with acs again. Phastek though had no part in the problems I would do business with them again just not acs.
Phastek has proven that they are the best. Thanks to all the team and Ricardo for helping me build my built. Thank you guys.
I was looking for a discount option for the trunk liner by WeatherTech and the person sent me a discount code. It was only a few dollars but it ended up being less than the cost on the weather tech site and a couple of other Camaro specialty sites. The order came in 4 days ground and it fit like a glove in the trunk of my 2013 Camaro. I'll probably order more stuff in the near future from this site. The amount of stuff they carry for a Camaro car owner is crazy.
I purchased MRT 2.0 for my 2010 Camaro. One of the best purchases I ever made! Don't hesitate! It sounds fantastic! Phastek is amazing! Great advice and fast shipment! Thank you Phastek!
I have been following Phastek for a while now and as a Camaro owner they are about the only ones that I will trust with parts from my car! Before I made my first purchase I did what everyone does nowadays and that's compare prices on eBay and Amazon and the like. You will not find a website that will beat their prices but more importantly their customer service. The free shipping is an amazing bonus as well. I have purchased everything from new wheels to throttle bodies to exhausts and every purchase has been amazing. These guys are the best and I would recommend them to anyone!
Product was shipped out quickly and very well packaged. I have always order from them and I never have a complaint. Great JOB to the staff and warehouse!
Phastek has the best shipping out there. They are fast at processing your order and getting it shipped out! Will continue buying my Camaro parts from them.
At time of ordering, it said 1-3 days to process and 1-3 days for shipping. After 15 days, I emailed Phastek to get the status and was told it was shipping the next day. 6 days later, I received my headers. My guess is if I didn't email them, it would have been much longer. I figured when I spent almost $800 on headers, it would have been more of a priority, I guess I was wrong.
Super fast processing and shipping. Love the markers. Smoked tint looks fantastic on the nightfall grey paint.
Website was very user friendly. I still fat fingered something and accidentally ordered 2 parts they called me to make sure I only wanted one which I did. And did the refund and made everything very easy.
Ordered the hero "rs" style halo headlights, zl1 grille, and plasma foglight bulbs, got everything fast and good quality parts.
ZL1 License plate frame fit both front and back perfectly and matches black on black and the logo. Would buy from again.
So much to choose from, So much I want. This web site has a lot of great features. I like the build list. It makes it easy to keep tract of The stuff I want. The service is great, and they keep you updated on deliveries. Everything I have purchased so far has been great. 100 % satiisfied.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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