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Perpay

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Perpay is a certified B Corp, which means that we are a part of the global movement for an inclusive, equitable, and regenerative economic system. B Corps are dedicated to using business as a force for good and meet high verified standards of social and environmental performance, transparency, and accountability to all of their stakeholders. Learn more at https://www.bcorporation.net/en-us/find-a-b-corp/company/perpay-inc/.


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Perpay Reviews Summary

Perpay has a rating of 4.6 stars from 2,511 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay most frequently mention customer service, direct deposit and credit score. Perpay ranks 8th among Discount Shopping sites.

service
389
quality
1,199
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Shaffi K.
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My credit card blocked due to some online fraud transactions which are declined too and never charged. Still they keep the block on card for almost 1.5 years and every time when contacted, they just say no ETA on resolution or progress when the card will be active. I even got into a call to review transaction once and they made the card active but within few hours, again the card is blocked. Upon calling, they said the card is either lost or stolen but I do have the physical card with me. Am tired of keep following with them for almost 1.5 years. The team is getting changed and they don't even know what's the exact issue or how to handle these of work. Every time you call, new people picks the call, take time to verify the account and finally say, its under review and get back via email but no communication from there until you call back or email. Answers are template based and looks like they just put on hold and do other things, may not be a priority for them but should understand from customer level priority. Shows the staff inexperience and lack of knowledge or interest and do just for call purposes. Recent email conversation with them, got a reply that prepay review team is working on it and get back via email, as usual template. Being prolonged time, either they should make active the card to see if any more fraudulent transaction happening again or replace with new card which is never used else without which, this never ends. I wish they should resolve this soon as possible

Date of experience: May 2, 2024
Illinois
1 review
0 helpful votes
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Love my air fryer the wife's jewelry was very beautiful very pristine as well as my new game system I got and my Bluetooth headset for my gaming system you reported to the credit agencies like they said it would has definitely helped boost my score I jumped almost 100 points since November or 23

Date of experience: May 2, 2024
Louisiana
1 review
0 helpful votes
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Credit score!
May 2, 2024

Per pay is a awesome credit Builder my credit score went up 91 points after paying off only two items

Date of experience: May 2, 2024
Minnesota
1 review
0 helpful votes
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My credit is garbage. But perpay has put me on track and assisted with me purchasing some more big ticket items

Date of experience: May 2, 2024
Georgia
1 review
0 helpful votes
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Great love it
May 2, 2024

Love my experience would recommend others pay back is great

Date of experience: May 2, 2024
Kentucky
1 review
0 helpful votes
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Great service
May 2, 2024

Quick,easy always on time, good quality products and builds credits I been with perpay for over a year now no problem I would recommend this company to anybody

Date of experience: May 2, 2024
Illinois
1 review
0 helpful votes
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The best company ever
May 2, 2024

Always reliable
Good customer service
Helps with my credit

Date of experience: May 2, 2024
New York
1 review
0 helpful votes
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Excellent App
May 2, 2024

Perpay is a great app for building credit. I started using it last summer & my credit has gone up almost 100 points since then. The products are great quality & everything arrives within a reasonable time. Would definitely recommend to those starting their credit journey.

Date of experience: May 2, 2024
Illinois
2 reviews
0 helpful votes
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A little pricey
May 2, 2024

The items are a little pricey, but well worth it. I got a VR & a set of earrings

Date of experience: May 2, 2024
New Hampshire
1 review
0 helpful votes
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Very good
May 2, 2024

Everything has been very good. And like everything I bought.

Date of experience: May 2, 2024
Texas
1 review
0 helpful votes
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Great
May 2, 2024

Everything I order comes in on time great way to shop

Date of experience: May 2, 2024
Pennsylvania
1 review
0 helpful votes
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Wonderful service
May 2, 2024

Always helpful when needed and always affordable a+

Date of experience: May 2, 2024
Georgia
1 review
0 helpful votes
Follow India S.
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My experience with Perpay is great and I love the items that have. I shop on the site for me and my family.

Date of experience: May 2, 2024
Nebraska
1 review
0 helpful votes
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They are great to work with.
May 2, 2024

I first ordered from them at Christmas time because funds were tight. It was a very simple and quick process. After I made my first payment which is paid by my paycheck so I never miss a payment. They shipped out all my items. I got them pretty quickly. After making about 3 months of payments on time I was offered a credit card for $500. It is also paid by my check. Super convenient and easy. I have also been growing my credit score. I love them and would refer anyone looking for help on a big ticket item to them.

Date of experience: May 2, 2024
Texas
1 review
0 helpful votes
Follow Alisha F.
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Great products and customer service is wonderful
Timely shipping service

Date of experience: May 2, 2024
California
1 review
0 helpful votes
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Great Service
May 2, 2024

This program allows me to both build up my credit and also have items shipped directly to me. Win/Win!

Date of experience: May 2, 2024
Illinois
1 review
0 helpful votes
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Low payments and I love my stuff! One of the best ways to buy.

Date of experience: May 2, 2024
Georgia
1 review
0 helpful votes
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Customer service respond very quickly shipping is very fast

Date of experience: May 2, 2024
Indiana
2 reviews
0 helpful votes
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Good service
May 2, 2024

Great my credit is going up I love it it comes straight out of my check so I don't even have to worry

Date of experience: May 2, 2024
Kansas
1 review
0 helpful votes
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Awesome
May 2, 2024

Per pay really helped me fix my credit and it's convenient.

Date of experience: May 2, 2024