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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great discounts! My products always get here so fast and the quality is amazing!
Best company very easy to find your productEasy transaction product received really fast I recommend to everyone
Website shopper friendly - fast shipping - packaging gift quality.
I haven't sniffed Exclamation cologne since I was a teenager. It brought back lots of memories!
Ok just add the club to check out so people can join
I ordered the item once it was back in stock. I received the bottle 3 days later. I'm very happy with the purchase & quick delivery.
Navigating the site is super easy and convenient. Im particularly impressed with the search filter options. Recived my items very quickly. Nothing was out of place and was in perfect condition. Will definitely be doing more business here.
Highly recommended! Very quick service. Safely packaged.
Correct product arrived quickly. Easy web site to use.
I love my Versace fragrance! It arrived to my house in a timely manner and there were no issues. This is my second time ordering from this company and I plan to order again.
Good discounts and sales on quite a few popular fragrances
Good discounts and sales on quite a few popular fragrances
Loved the free shipping.
I had ordered Lacoste body spray but they were out. Other then that it was a positive shopping experience.
I order 3 separate items sent to 3 different locations everyone received them within 5 days. Very happy with delivery. Everyone says the perfumes all smelled good.
Fast and efficient... just what I expected, and my daughter was thrilled with her favorite perfume.
Perfect service/found items on the spot. Product came before it was supposed to.
Very easy website and love this scent.
Thank you for making my shopping experience a very happy one.
Very easy website and love this scent.
Thank you for making my shopping experience a very happy one.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

