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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Experience was great easy to use, great prices. Will use this again
Quick and easy with great prices. It's hard to beat.
I have returned the 6.5 ounce bottle of CK one because I thought it was a purse size. Once I receive the refund I will re-order a smaller ounce maybe 3.5 ounce with the spray
Appreciate shopping on line and viewing the variety of fragrances available.
Appreciate shopping on line and viewing the variety of fragrances available.
I called Perfume.com and told them about it and there is a paper in there from the post office where they knew it had leaked. They were going to send me an e-mail for a refund but have not heard yet. Waiting to hear... She was nice about it. But no response yet.
Nice selection, good prices, I love to be able to buy testers. Great quality just sometimes no lid. Well worth the savings.
Excellent packaging.
Real nice, good price yet out of stock for several items.
Love the company. They have a membership where you pay a few dollars a month and choose what samples you would like. Great way to try out new cologne and perfume and get a sample size first without buying a big bottle and not liking it. Also they send money off coupons all the time to your email!
Fast delivery then I expected, received item within 2 days
It's my first time I was little bit confused but after getting my products I am 100% satisfied. All the perfumes were so good. I like all the fragrances. Now I will purchase more perfumes for future use from perfume.com. It was a really good experience. Thanks
It's my first time will see how it works.
My Item came before my expected time. Right to my door
It was nice and easy to order and keep up with the progress of the order. But most of all is the price for "authentic" product! No fakes here.
Order came on time.
Easy to order.
Perfume smells great.
Perfect service every time I order plus great prices.
Perfect service every time I order plus great prices.
Everyone at Perfumes.com have been so friendly and helpful. I love my perfume collection from Perfumes.Com.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members