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Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+137
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
698
value
3,480
shipping
3,526
quality
8,299
This company responds to reviews on average within 8 days

Instant Feedback

133,287 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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My shop
September 23, 2021

Too small and no smell at all this was not what i was looking for

Date of experience: August 24, 2021
Florida
1 review
0 helpful votes
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Great
August 24, 2021
Updated review

Nice and easy process and got it quickly! Couldn't believe how fast the service was!

Date of experience: August 24, 2021

Nice and easy process
August 17, 2021
Previous review

Nice and easy process

Date of experience: August 17, 2021
New York
2 reviews
0 helpful votes
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Bal a Versailles Perfume
August 24, 2021

The scent of Bal a Versailles is almost nonexistent. Very disappointed.

Date of experience: August 24, 2021
Kentucky
1 review
0 helpful votes
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Great system
August 24, 2021

You get just enough to get you through and you get to try so many.

Date of experience: August 24, 2021
Wyoming
1 review
0 helpful votes
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Good
August 24, 2021
Updated review

Easy. Simple and no problems. Much quicker delivery than I expected.

Date of experience: August 23, 2021

Easy
August 17, 2021
Previous review

Easy. Simple

Date of experience: August 16, 2021
Texas
1 review
0 helpful votes
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So awesome thankyou
August 24, 2021
Updated review

Your so great i love the 100% products. Absolutely order back

Date of experience: August 23, 2021

Good price facility asesine
August 16, 2021
Previous review

Good price facility asesine

Date of experience: August 16, 2021
Wisconsin
2 reviews
0 helpful votes
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A great value for the price.
August 24, 2021
Updated review

I. Love the soft, clean fragrance. The shipping was prompt & I can't wait to order again!

Date of experience: August 23, 2021

Can't wait to get my perfume!
August 16, 2021
Previous review

Can't wait to get my perfume!

Date of experience: August 16, 2021
Tennessee
1 review
0 helpful votes
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Impressed
August 24, 2021
Updated review

Very good customer service, prices are great and delivery was fast!

Date of experience: August 23, 2021

Awesome prices and huge selection!
August 15, 2021
Previous review

Awesome prices and huge selection!

Date of experience: August 15, 2021
New Mexico
1 review
0 helpful votes
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Best price more choices
August 23, 2021
Updated review

Very good experience. Products I couldn't find at other sites and good prices. Just had a little trouble signing in.

Date of experience: August 23, 2021

Very good experience
August 16, 2021
Previous review

Very good experience. Products I couldn't find at other sites and good prices. Just had a little trouble signing in.

Date of experience: August 15, 2021
Minnesota
1 review
0 helpful votes
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Samples
August 23, 2021

I love the samples of the products to which I ordered

Date of experience: August 23, 2021
Ohio
1 review
0 helpful votes
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Excited
August 23, 2021

I am extremely excited about the products and services. Everything was perfect. The products came so quickly and the scents were beautiful.
Thank you so much. I will shop again.

Date of experience: August 23, 2021
New York
3 reviews
0 helpful votes
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As advertised
August 23, 2021
Updated review

So far so good... When I receive my order and it is correct and arrives in a timely manner my rating will go up one

Date of experience: August 23, 2021

So far so good...
September 15, 2021
Previous review

So far so good... When I receive my order and it is correct and arrives in a timely manner my rating will go up one

Date of experience: August 16, 2021
Texas
1 review
0 helpful votes
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Mk sexy amber
August 23, 2021
Updated review

Easy to use, variety of scents, fast shipping. No problems at all and great prices

Date of experience: August 23, 2021

Easy to use and an awesome variety of scents
August 16, 2021
Previous review

Easy to use and an awesome variety of scents

Date of experience: August 16, 2021
Kansas
1 review
0 helpful votes
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Smell
September 22, 2021

There is not much scent at all... when you put it on, it is gone after a couple of minutes most of them i buy last half a day or longer. This one i have to use a lot to get any form of frangrance

Date of experience: August 23, 2021
Illinois
2 reviews
0 helpful votes
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Great purchase!
August 23, 2021

Easy ordering, fast shipping, awesome delivery, forever customer!

Date of experience: August 23, 2021
Puerto Rico
1 review
0 helpful votes
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NUDE PERFUME
August 23, 2021
Updated review

Love old perfumes, the experience of using this old perfume was awesome

Date of experience: August 23, 2021

Love old perfumes
August 15, 2021
Previous review

Love old perfumes

Date of experience: August 15, 2021
Illinois
1 review
0 helpful votes
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Nice
August 23, 2021

I liked it yes very nice fast shipping nice product

Date of experience: August 22, 2021
Arizona
1 review
0 helpful votes
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Yass
August 23, 2021
Updated review

Quick affordable easy!
Perfume smells amazing will be ordering more

Date of experience: August 22, 2021

Quick affordable easy!
August 16, 2021
Previous review

Quick affordable easy!

Date of experience: August 15, 2021
New Jersey
2 reviews
0 helpful votes
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Great experience
August 22, 2021

Used perfume.com for the first time. Speedy delivery great customer service. I will buy from them again.

Date of experience: August 22, 2021
Massachusetts
1 review
0 helpful votes
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Yes. Is good.
August 22, 2021
Updated review

Extremely user friendly, with a satisfyingly diverse product selection.

Date of experience: August 22, 2021

Extremely user friendly, with a satisfyingly diverse...
August 15, 2021
Previous review

Extremely user friendly, with a satisfyingly diverse product selection.

Date of experience: August 15, 2021