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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Nice and easy process and got it quickly! Couldn't believe how fast the service was!
The scent of Bal a Versailles is almost nonexistent. Very disappointed.
Easy. Simple and no problems. Much quicker delivery than I expected.
Your so great i love the 100% products. Absolutely order back
I. Love the soft, clean fragrance. The shipping was prompt & I can't wait to order again!
Very good customer service, prices are great and delivery was fast!
Very good experience. Products I couldn't find at other sites and good prices. Just had a little trouble signing in.
Very good experience. Products I couldn't find at other sites and good prices. Just had a little trouble signing in.
I am extremely excited about the products and services. Everything was perfect. The products came so quickly and the scents were beautiful.
Thank you so much. I will shop again.
So far so good... When I receive my order and it is correct and arrives in a timely manner my rating will go up one
So far so good... When I receive my order and it is correct and arrives in a timely manner my rating will go up one
Easy to use, variety of scents, fast shipping. No problems at all and great prices
Easy to use and an awesome variety of scents
There is not much scent at all... when you put it on, it is gone after a couple of minutes most of them i buy last half a day or longer. This one i have to use a lot to get any form of frangrance
Easy ordering, fast shipping, awesome delivery, forever customer!
Love old perfumes, the experience of using this old perfume was awesome
Quick affordable easy!
Perfume smells amazing will be ordering more
Used perfume.com for the first time. Speedy delivery great customer service. I will buy from them again.
Extremely user friendly, with a satisfyingly diverse product selection.
Extremely user friendly, with a satisfyingly diverse product selection.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

