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Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+137
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
698
value
3,480
shipping
3,526
quality
8,296
This company responds to reviews on average within 8 days

Instant Feedback

133,276 reviews

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
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Charlie purchase.
November 23, 2022

The spray has a very weak fragrance compared to the Charlie we have been buying.

Date of experience: October 24, 2022
Israel
1 review
0 helpful votes
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Original perfumes and fast delivery
October 24, 2022

I ordered 4 perfumes for my mom'm birthday. They arrived with dhl really fast and in superb condition. I'm really pleased!

Date of experience: October 24, 2022
Georgia
1 review
0 helpful votes
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Love this perfume!
October 22, 2022

Great service good price! Shipping was fast! I love the product too!

Date of experience: October 22, 2022
California
1 review
0 helpful votes
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First time Perfume.com user.
October 22, 2022

My experience with ordering from perfume.com was fast and simple. Very satisfied customer!

Date of experience: October 21, 2022
Virginia
1 review
0 helpful votes
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1 Million Luckt
October 21, 2022

It was easy and I didn't have to go to a department store to buy it.

Date of experience: October 21, 2022
Texas
1 review
0 helpful votes
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Prompt & Genuine
October 21, 2022

In the beginning i was apprehensive, anyhow took the risk but eventually experienced full satisfaction in prompt delivery and genuine products.
I will recommend this site to all my family and friends.

Date of experience: October 20, 2022
Arizona
2 reviews
0 helpful votes
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Positive
October 19, 2022

I am pleased with my purchase, particularly free delivery, I would not have made this
purchase if it was not offered.

Date of experience: October 19, 2022
Florida
1 review
0 helpful votes
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Good company
October 19, 2022

My experience was very good with this company was completed in good standings... yes

Date of experience: October 19, 2022
Washington
1 review
0 helpful votes
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Purchasing made easy
October 18, 2022
Updated review

Great product selection and easy checkout process. Awesome experience.

Date of experience: October 18, 2022

Easy to find and purchase my choice of fragrance
March 14, 2021
Previous review

Easy to find and purchase my choice of fragrance.

Date of experience: March 14, 2021
California
1 review
0 helpful votes
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H. S. Akhlaghi.
October 18, 2022

I'm happy from purchase.
Received my order, and packaged very professionally. Items I purchased was original and high quality.

Date of experience: October 17, 2022
Louisiana
1 review
0 helpful votes
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Was easy to order and no hassel was not happy when i opened the box to find one item missing tryed to call and was put on hold after five minutes or more said the heck with it and hung up

Date of experience: October 17, 2022

Everything i was looking for in one place and i don't...
November 24, 2021
Previous review

Everything i was looking for in one place and i don't have to leave home & i really like the discount &free shiping

Date of experience: November 23, 2021
Nebraska
2 reviews
0 helpful votes
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Very Pleased
October 15, 2022

Very pleased with the easiness of finding what I wanted and the ordering process

Date of experience: October 15, 2022
California
1 review
0 helpful votes
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Always fast delivery
October 15, 2022
Updated review

Great prices and always fast delivery! Definitely coming back for more!

Date of experience: October 15, 2022

Fast Delivery & Great Products!
January 29, 2020
Previous review

Fast Delivery & Great Products!

Date of experience: January 29, 2020
New York
1 review
0 helpful votes
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Espectacular
October 14, 2022

Gratificante y de mucha calidad en la atención y servicio. Excelentes precios.

Date of experience: October 14, 2022
Texas
1 review
0 helpful votes
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Great price!
October 13, 2022

The size was for the larger one and a great price!

Date of experience: October 13, 2022
Florida
1 review
0 helpful votes
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Good
October 12, 2022

My experience was good I would bye again soon. Good

Date of experience: October 12, 2022
Washington
1 review
0 helpful votes
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Scent
October 12, 2022

Designers scent doesn't hold up all day like used too.It was the only perfume I ever used for years. Long lasting..

Date of experience: October 12, 2022
Arkansas
1 review
0 helpful votes
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Great Experience!
October 11, 2022

First time ordering from perfume.com. Great price and fast shipping! Packaging was excellent! Will shop here again!

Date of experience: October 11, 2022
Oklahoma
1 review
0 helpful votes
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Quick shipping. Very fine overall service. Asdf jkl; askd fiipri quipioioert this isn't necessary; 50 characters is a total waste of time especially when you get the same answers in other questions. Research says most surveys can be streamlined and get a higher percentage of return

Date of experience: October 10, 2022
Wisconsin
1 review
0 helpful votes
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Good Company
October 9, 2022

Great. Nice and easy and quick! Lots of choices and Dolce Vita which I love too!

Date of experience: October 9, 2022