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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I was extremely impressed with the service, price and delivery from your company to the point a friend of mine has just placed an order with you and will definitely recommend your Compant.
I have used this website 4 times & I plan on using again. Great delivery time & packaging.
Came faster then I expected the service is great love perfume.com great company very professional thank you
Shopping was simple. And you had everything I was shopping for British Sterling Cologne. I got real cologne in the small spray. I got more British Splash instead of advertised Cologne.
Shopping was simple. And you had everything I was shopping for
Great selection of products, and website is easy to use.
Great pricing, and website is easy to use.
Google Ad took me right to the product I wanted, price was very competitive. Checkout was intuitive and easy.
Google Ad took me right to the product I wanted, price was very competitive. Checkout was intuitive and easy.
My Dad loves British Sterling but the stores no longer carry it. O researched on line and doing Perfume.com. The selection and prices were reasonable so I ordered two bottles. Very satisfied
Order arrived promptly and was kept informed of tracking and delivery.
I bought a lot of perfume from them and never had an issue with the product or shipping.
My Paris perfume came in a timely manner. It was just what I ordered!
Was very happy with my product that I order. Will be ordering again.
I order a size 3.4 oz of Believe perfume by Brittany Spears that was on sell for 18 or 20 dollars and I received a 1.7and I always order the 3.4oz from fragrance net so this time I said am going to order from perfume.com just to try this company out. I know the original price of this perfume being ordering it for years. But to get a smaller bottle for the price of a larger one is unexpectable I seen the ad when I downloaded the app.So I see this is not where I want to shop. Thanks
First time here, seems simple enough... Price was right, shipping was quick! Thank you
First time here, seems simple enough
It is great site and good products available. Large number of varieties available. I really like it.
It was a pleasant and a wonderful experience with this company. My order was shipped and received quicker than expected. The package arrived intact and was verified. I am pleased to do further business with you guys.
Very easy to navigate. Your description of the perfume was right on.
Recieved my Boucheron today. Never could find anyone here that carried it. Estée Lauder private collection was told no longer made my all time favorite. Thank you, thrilled to find you have it
Recieved my Boucheron today. Never could find anyone here that carried it. Estée Lauder private collection was told no longer made my all time favorite. Thank you, thrilled to find you have it
Everything was perfect, the product was brand new, exactly as described, the price was very convenient and the delivery was pretty fast. Awesome experience!
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

