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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Have ordered in the past, was very happy with product, shopping time and coupons... I came back. Love finding here what I cant find in stores..
Have ordered in the past, was very happy with product, shopping time and coupons... I came back. Love finding here what I cant find in stores..
Efficient response; received order early; product exactly as advertised
Very pleased with overall shopping/selections/and excellent service with expedient product delivery time!... Thank you!
The perfume that I ordered came very quick and was packed very well, no damage.
Found all my cologne at a very nice price. My first time shopping but I will be back.
Found all my cologne at a very nice price. My first time shopping but I will be back.
Easy to order, great prices, and order came in good time.
Received just what I ordered without the hassle of shopping. Received the perfume in a couple of days. Reasonable priced.
I was pleasantly surprised to see how much I got for my bucks... They carry all of my favorites and at a much cheaper price... My order arrived in only 2 days... I was so very satisfied...
Timely, in perfect condition, delivered by my wonderful post lady who always makes sure I'm home before she leaves it and the price was very good compared to Bealls which is the only place in town that sells it. All in all a win.
Always a good selection and at good prices. Fast delivery too! I'll be a rerun customer.
Fast and easyfor now i hold my comment because i just got the product this morning
It is always easy to find what I'm looking for at good prices at perfume.com. Shipping is always quick and orders arrive in a timely manner. Products have always been fresh, authentic products.
I'm a happy repeat customer. Thanks!
Easy to find what I'm looking for. Good prices.
Have looked in stores for little boy products with no luck! Grandsons like my bath n body works sprays now they have own super hero ones! Great stocking stuffers!
Have looked in stores for little boy products with no luck! Grandsons like my bath n body works sprays now they have own super hero ones! Great stocking stuffers!
The authentic product arrived in good condition and in a decent amount of time. And addition to that, it was a great price.
So far the experience has been good hopefully the product will be authentic and in good condition.
Fast & easy. Because it really was. Very pleased. Will order again.
I never got my order. I ordered this perfume since December 6th 2020 and I'm yet to get my order. I've called the customer support line several times and no one is available to help. I sent emails and never got a response. Please what is the status of my order or better still refund my money. Thanks
Items available are great and ordering was so easy. Thank you. Can't wait to order more.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

