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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
They were just so helpful i even talk to a real person and when i sent a email they responded right back and i really appreciate that
Shopping at Perfume.com is an excellent choice for great scents.
2nd order, just as fast as the first. Great selection, no waiting in lines, etc.
They have excellent products, I've not found better prices shopping around. There is always a shipping deal and shipping is fast. Love shopping with them for may whole family.
Order missing an item have gone around and around with them. No help!
Ciara was a perfume my mom wore and got me every year for Christmas Having this now reminds me of her daily... I love the scent! NOT easy to find locally so very happy to see it offered here!
First time so I'm hoping it all goes well
This is an awesome perfume. I had the sample and knew I was definitely going to buy the full bottle. Great price here compared to all the stores I checked. Fast shipping. I have no complain. I read people saying it does not last. Please it last all day with just one spritz. Ask someone else to smell you. You may not smell it but it is still there.
No hassle with shopping and check out
Did not receive product I paid for and customer service has not responded days past when they promised to.
Not sure whose problem this is but I never go the product so I can't say. My address is right I triple checked it.
Received order promptly, but the product was not up to par
So far so good no complaints about the ordering process. I just hope my order is true to the scent being it's at a lower cost
My overall experience with ordering from Perfume.com was very good. The pricing was fair, the product I ordered was good, as well as the delivery time. This was a "first-time " order from this website.
I would definitely recommend this website to my friends
My overall experience with ordering from Perfume.com was very good. The pricing was fair, the product I ordered was good, as well as the delivery time. This was a "first-time " order from this website.
I would definitely recommend this website to my friends
User friendly sight. Great prices and fast shipping.
Will definitely shop here again.
User friendly sight. Great prices and fast shipping.
The only i wish you had was like the bottles next to a ruler so we can visually see the bottles sizes
Easy to locate what you're looking for and good prices. I'll definitely shop here in the future!
Received order quickly and very easy to navigate the site.
Easy to locate what you're looking for and good prices.
Very satisfied I would not hesitate to re--order again. Thank you Helen
Website easy to navigate and find what you're looking for. Fast delivery. Good prices.
Great reliable prices. And get to my mailbox on time.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

