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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Everything worked good except trying to put some items on a wait list.
Everything worked good except trying to put some items on a wait list.
Great love the minis helps to get variety of stuff without overspending in just one! And they last believe it or not!
All was fine, but my perfume sprayer was defective. I just changed it out with an old bottle that was empty.
I was satisfied with the overall delivery time & tracking information of my order, however, no fault of your company but the fault of USPS, which delivered my package to the incorrect address, but I'm happy to say that whomever received my package was honest enough to place my package on my front doorstep. Thank you for your diligence in working with me in trying to resolve my lost package situation.
THE DON'T RESOLVE THE PROBLEM, THEY DON'T SEND MY ORDER, THEY DON'T GAVE MY REFUND. THEY DON'T ANSWER.
BAD SERVICE. BAD COMMUNICATION... BAD EVERYTHING.
Ordered 2 perfumes and received them the next day! Plus got 20% off
Insanely fast delivery, much quicker than stated after checkout.
I always feel I get a great product for great value when I order from Perfume.com
Great site for purchasing perfumes! Quick and easy, availability of coupons. Have whatever your looking for from the comfort of your home!
Great site for purchasing perfumes!
First time customer, very impressed with your wide selection and pricing. Thank YOU.
First time customer, very impressed with your wide selection and pricing. Thank YOU.
I have been purchasing from Perfume.com for many years. I have always had outstanding service and excellent products. I am grateful that I can buy my favorite perfumes at prices that make it affordable for me to purchase.
The item I purchased arrived perfectly packaged, faster than expected with tracking included. Great overall!
Price was kinda high for those 1oz small bottles. But that's my fault for not understanding the size. But other then that you all have a great service.
Easy, pleasantly surprised for price & quick delivery! Will definitely order again.
But I would like to know ETA for other perfumes I wish to order that your currently of stock on. Example= Coco mademoiselle by Chanel & Lola by Marc Jacobs.
I just received my first purchase. It came very fast and is what I asked for. I love it.
The product was compromised... smelled terrible. I know the product. Just think this went bad. Too old
It was an easy and quick process. All three perfumes smell wonderful.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members