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Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+137
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
698
value
3,480
shipping
3,526
quality
8,293
This company responds to reviews on average within 8 days

Instant Feedback

133,265 reviews

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
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Amazing
April 12, 2021
Updated review

Found my favorite scent from many years ago, thought I'd never find it again

Date of experience: April 12, 2021

Found my favorite
April 4, 2021
Previous review

Found my favorite

Date of experience: April 4, 2021
Georgia
1 review
0 helpful votes
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Very satisfied
April 12, 2021
Updated review

I was wondering if it was sent & I got an email from a very wonderful lady she told me it was on its way and followed through right up to and after I got my order. Tell her I said thank you for your her great service.

Date of experience: April 12, 2021

Thanks for the order
April 4, 2021
Previous review

Thanks for the order

Date of experience: April 4, 2021
Texas
2 reviews
0 helpful votes
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Great experience
April 12, 2021
Updated review

Excellent! Came as expected! Was surprised at the cost after shopping other sites. Plus using Afterpay was convenient.

Date of experience: April 12, 2021

Excellent
April 4, 2021
Previous review

Excellent

Date of experience: April 4, 2021
Oregon
1 review
0 helpful votes
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Genuine
April 12, 2021

I m so pleased with the service. Least expensive of all the sights. Free shipping after I think $30. And to make it all better it was early. Thank u perfume.com

Date of experience: April 11, 2021
New York
1 review
0 helpful votes
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Overall good
May 12, 2021

The Polo was leaking cologne was leaking when it arrived.

Date of experience: April 11, 2021
North Carolina
1 review
0 helpful votes
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Fire & Ice by Revlon
April 12, 2021
Updated review

Exactly what I wanted, in stock and at a reasonable price.

Date of experience: April 11, 2021

Exactly what I wanted at a reasonable price
April 4, 2021
Previous review

Exactly what I wanted at a reasonable price.

Date of experience: April 4, 2021
Washington
1 review
0 helpful votes
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Eternity by CK
April 11, 2021
Updated review

2 6.5 Oz. Bottles for the price of One at my high end retailer. Original, long lasting and attracts a lot of compliments! Absolutely my Signature Scent!

Date of experience: April 11, 2021

Eternity by CK
April 11, 2021
Previous review

2 6.5 Oz. Bottles for the price of One at my high end retailer. Original, long lasting and attracts a lot of compliments! Absolutely my Signature Scent!

Date of experience: April 11, 2021

I'll have a better answer for you once I receive my...
April 4, 2021
Previous review

I'll have a better answer for you once I receive my product

Date of experience: April 4, 2021
New York
1 review
0 helpful votes
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BLUE JEANS
April 11, 2021

Great to shop pricing great. Delivery was quick and fast. The product was well wrapped.

Date of experience: April 11, 2021
Tennessee
2 reviews
0 helpful votes
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Excellent As Always!
April 11, 2021
Updated review

Always a great experience. I've been shopping for a couple of years now.

Date of experience: April 11, 2021

Always a great experience
November 7, 2020
Previous review

Always a great experience. I've been shopping for a couple of years now.

Date of experience: November 7, 2020
Florida
1 review
0 helpful votes
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Always a pleasure to order from! Easy to order from this company

Date of experience: April 11, 2021
Pennsylvania
2 reviews
0 helpful votes
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Great quality
April 11, 2021
Updated review

Quality prices and selection. I have always loved this certain scent. They carry this fragrance.

Date of experience: April 11, 2021

Quality prices
January 6, 2021
Previous review

Quality prices.

Date of experience: January 6, 2021
North Carolina
2 reviews
0 helpful votes
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Great Selection
April 11, 2021
Updated review

Plenty to choose from at a reasonable price... My Order Was Shipped in a Timely Manner With Notifications

Date of experience: April 11, 2021

Plenty to choose from at a reasonable price
April 4, 2021
Previous review

Plenty to choose from at a reasonable price

Date of experience: April 3, 2021
Washington
1 review
0 helpful votes
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Perfume subscription
April 11, 2021

It was easy to sign up for the subscription! They have a variety of perfumes! Shipment was fast! The only issue that i may have is the prices! It could be a lit cheaper for members! The cheaper. Prices is for the tiny bottles!

Date of experience: April 11, 2021
Ohio
1 review
0 helpful votes
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Fast response
April 11, 2021
Updated review

Quick and in stock. Had to find product. But, you had in stock.

Date of experience: April 11, 2021

Quick and in stock
April 4, 2021
Previous review

Quick and in stock

Date of experience: April 4, 2021
Texas
1 review
0 helpful votes
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Fabulous
April 11, 2021

Could not have gone any smoother from start to finish!

Date of experience: April 11, 2021
California
1 review
0 helpful votes
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Highly satisfied
April 11, 2021
Updated review

Wonderful very reasonable prices... highly satisfied will recommend this website to all my friends and family

Date of experience: April 11, 2021

Wonderful very reasonable prices
April 3, 2021
Previous review

Wonderful very reasonable prices

Date of experience: April 3, 2021
Washington
1 review
0 helpful votes
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First time buyer
April 11, 2021
Updated review

Good prices for brand name, and found what I was looking for! Will use again!

Date of experience: April 11, 2021

Good prices
April 3, 2021
Previous review

Good prices

Date of experience: April 2, 2021
California
1 review
0 helpful votes
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Great!
April 11, 2021
Updated review

Great. Love Bloom and it arrived on time! The price was a little high but you get what you pay for.

Date of experience: April 11, 2021

Great
April 3, 2021
Previous review

Great

Date of experience: April 3, 2021
Illinois
2 reviews
0 helpful votes
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Price
April 11, 2021

Easy shopping experience & super fast shipping. Thank you

Date of experience: April 11, 2021
Florida
1 review
0 helpful votes
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Vera Wang & EXCELLENT
April 11, 2021
Updated review

Good nothing complicated and easy to understand and place my order

Date of experience: April 11, 2021

It's ok
April 4, 2021
Previous review

It's ok

Date of experience: April 4, 2021