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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ordering process was very easy and I received my products within a week.
Ordering and delivery smooth as silk. No hassles and minimal wait. Couldn't ask for a better online purchasing experience.
The experience was very pleasant and I like your website
Good prices and large variety, you get what you buy
I've been waiting for Sun, Moon, Stars perfume for the longest time so when it was advertised it was back in stock, I immediately ordered 2.
Good no problems smells good no problems with the delivery im enjoying them
Lacks fragrance, after spraying not much of a fragrance left to smell.
My Versace perfume was heavenly a very beautiful, smell and I'm so grateful for yr prices. Again thank you sincerely.
My Versace perfume was heavenly a very beautiful, smell and I'm so grateful for yr prices. Again thank you sincerely.
All really great prices and reasonably quick delivery... but prices just can't beat.TC
I will be ordering again soon. It was inexpensive and my order was delivered very quickly. Plus you have my favorite perfume. Sun, moon and stars. Thank you so much.
I am so happy to find my fave perfume Very Irresistible. WHY did Givenchy discontinue this? It smells the same..
I am so happy to find my fave perfume Very Irresistible. WHY did Givenchy discontinue this?
Simply amazing! Very smooth ordering and fast delivery..
Shipping was great and the perfumes I bought I never smelt before so I was just picking different ones to sample and I love them all
Received the perfume I purchased in record time, as described on your site, with a discount. What is not to like? You made me a confirmed return customer.
I will most definitely order again, great price and order was shipped right away.
I have purchased this perfume a while ago and it was a scent that I will never forget I love the original, I'm not sure if they change the formula or what but this wasn't what I remembered having years ago.
Twice the size and the same price. We usually buy the cologne at a retail location. We were very pleased to get such a great savings!
First time ordering from your company I love the fragrance of Poison, it was my signature smell when I was younger, I couldnt go anywhere with out some one saying Doris is here! It was awesome. The store I used to buy it at closed and never knew where I could purchase it again. I am so happy to find your company and regained my youth... thank you Doris Tardiff
The site has been easy to browse and he collection of scents is amazing. I'm hoping the shipping and delivery is just as nice.
The site has been easy to browse and he collection of scents is amazing. I'm hoping the shipping and delivery is just as nice.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

