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Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+137
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
698
value
3,480
shipping
3,526
quality
8,296
This company responds to reviews on average within 8 days

Instant Feedback

133,279 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Great
April 24, 2021

Very satisfied with everything! Great customer service and fast delivery.

Date of experience: April 24, 2021
Georgia
1 review
0 helpful votes
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Overall experience
April 26, 2021

I've been a member for over a year now and have spent thousands on my cologne. Perfume.com has always delivered on time and has been #1 in my book for searching for fragrances for me and my wife! Keep up the great work, you guys have my support for life!

Date of experience: April 24, 2021
Georgia
1 review
0 helpful votes
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Loved it
April 24, 2021

So happy with everything! The shipping, the product! 10/10!

Date of experience: April 24, 2021
Louisiana
2 reviews
0 helpful votes
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The best app
April 24, 2021
Updated review

This my first time shopping with you guys but I found everything I want pretty easy so I enjoy shopping I need more discount deals an samples for other perfume

Date of experience: April 24, 2021

This my first time shopping with you guys but I found...
April 17, 2021
Previous review

This my first time shopping with you guys but I found everything I want pretty easy so I enjoy shopping I need more discount deals an samples for other perfume

Date of experience: April 16, 2021
Texas
1 review
0 helpful votes
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Self-esteem booster
April 24, 2021

Sprayed on my Cologne walked into a bar and two gorgeous woman said... I love that smell

Date of experience: April 24, 2021
Texas
1 review
0 helpful votes
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Love this company
April 24, 2021
Updated review

Thank you very much love your app. Nice price and was delivered in time

Date of experience: April 24, 2021

Love this company
April 24, 2021
Previous review

Thank you very much love your app. Nice price and was delivered in time

Date of experience: April 24, 2021
Ohio
2 reviews
0 helpful votes
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Good service
April 24, 2021

Delivered as promised. The bottle itself was different and came apart too easily

Date of experience: April 24, 2021
California
1 review
0 helpful votes
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The experience was a lil different not being able to test them but I'm happy with my selections

Date of experience: April 24, 2021
Michigan
2 reviews
0 helpful votes
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Fabulous
April 24, 2021
Updated review

Great and easy and easy to find what your looking for

Date of experience: April 24, 2021

Great and easy
April 17, 2021
Previous review

Great and easy

Date of experience: April 17, 2021
North Carolina
1 review
0 helpful votes
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Assurance
April 24, 2021
Updated review

I' ve utilized tbis company before, and I am always assured that my products will be shipped and packaged well in a timely manner. The service received is excellent.

Date of experience: April 24, 2021

Great service
April 16, 2021
Previous review

Great service

Date of experience: April 16, 2021
Georgia
1 review
0 helpful votes
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Polo BLUE
April 24, 2021
Updated review

Its quick and easy. Can't wait to order more. The scents you offer a way better than standard

Date of experience: April 24, 2021

Its quick and easy
April 16, 2021
Previous review

Its quick and easy. Can't wait to order more. The scents you offer a way better than standard

Date of experience: April 15, 2021
Colorado
1 review
0 helpful votes
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Cologne and perfume excellent
April 24, 2021
Updated review

Quick and easy it smells fantastic the delivery was so quick

Date of experience: April 23, 2021

Quick and easy
April 16, 2021
Previous review

Quick and easy

Date of experience: April 16, 2021
Ohio
1 review
0 helpful votes
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Best place for gift items.
April 24, 2021
Updated review

Best place to buy perfume for women in cologne for men. My husband loves this place and so do I.

Date of experience: April 23, 2021

Best place to buy cologne for women and men!
April 17, 2021
Previous review

Best place to buy cologne for women and men!

Date of experience: April 16, 2021
Colorado
1 review
0 helpful votes
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Very satisfied
April 24, 2021
Updated review

Great prices, easy ordering. Fast delivery. What's not to like?!

Date of experience: April 23, 2021

Good prices, convenient, easy
April 16, 2021
Previous review

Good prices, convenient, easy

Date of experience: April 16, 2021
Georgia
1 review
0 helpful votes
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Excelent
April 24, 2021
Updated review

Was a good experience, was a great surprise, was a good price and very easy.

Date of experience: April 23, 2021

Was a good experience
April 16, 2021
Previous review

Was a good experience

Date of experience: April 16, 2021
Washington
1 review
0 helpful votes
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Awesome they ship to Hawaii!
April 23, 2021

I always run into trouble with Shipping to Hawaii. They did and quickly. My go to from this point forward.

Date of experience: April 23, 2021
California
1 review
0 helpful votes
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Perfume
April 23, 2021
Updated review

I found what I wanted and was able to order with no frustration

Date of experience: April 23, 2021

I found what I wanted and was able to order with no...
April 16, 2021
Previous review

I found what I wanted and was able to order with no frustration

Date of experience: April 16, 2021
Missouri
1 review
0 helpful votes
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Great
April 23, 2021

Amazing as always! Loved the fragrances that I got and loved the price as well

Date of experience: April 23, 2021
Massachusetts
1 review
0 helpful votes
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Thankful
April 23, 2021

Very good with getting the product you pay for and you do not wait long for it

Date of experience: April 23, 2021
Illinois
1 review
0 helpful votes
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Royal treatment, handled with care, respectful, thoughtful, very punctual, cares for their customers to not lose them, overly fair prices.

Date of experience: April 23, 2021