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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I've been a member for over a year now and have spent thousands on my cologne. Perfume.com has always delivered on time and has been #1 in my book for searching for fragrances for me and my wife! Keep up the great work, you guys have my support for life!
This my first time shopping with you guys but I found everything I want pretty easy so I enjoy shopping I need more discount deals an samples for other perfume
This my first time shopping with you guys but I found everything I want pretty easy so I enjoy shopping I need more discount deals an samples for other perfume
Sprayed on my Cologne walked into a bar and two gorgeous woman said... I love that smell
Thank you very much love your app. Nice price and was delivered in time
Thank you very much love your app. Nice price and was delivered in time
Delivered as promised. The bottle itself was different and came apart too easily
The experience was a lil different not being able to test them but I'm happy with my selections
I' ve utilized tbis company before, and I am always assured that my products will be shipped and packaged well in a timely manner. The service received is excellent.
Its quick and easy. Can't wait to order more. The scents you offer a way better than standard
Its quick and easy. Can't wait to order more. The scents you offer a way better than standard
Quick and easy it smells fantastic the delivery was so quick
Best place to buy perfume for women in cologne for men. My husband loves this place and so do I.
Best place to buy cologne for women and men!
Great prices, easy ordering. Fast delivery. What's not to like?!
Was a good experience, was a great surprise, was a good price and very easy.
I always run into trouble with Shipping to Hawaii. They did and quickly. My go to from this point forward.
I found what I wanted and was able to order with no frustration
I found what I wanted and was able to order with no frustration
Royal treatment, handled with care, respectful, thoughtful, very punctual, cares for their customers to not lose them, overly fair prices.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

