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Perfume.com

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+138
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
699
value
3,482
shipping
3,527
quality
8,303
This company responds to reviews on average within 3 days

Instant Feedback

133,317 reviews

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
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Awesome! I've not had any real problems.
May 18, 2021
Updated review

Nice experience. Miss not being able to get K L. Or Tommy Bahama.

Date of experience: May 17, 2021

Nice experience
May 11, 2021
Previous review

Nice experience. Miss not being able to get K L.

Date of experience: May 10, 2021
Illinois
1 review
0 helpful votes
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Not At All What I Expected
June 17, 2021

When I ordered this I had no idea it was mini, I thought they were small bottles of Halston Sheer. These aren't big enough for anything. My 90 yr old Aunt was so happy when I told her I was able to find this parfume. But once I recieved the actual product I was very disappointed. Im gonna still give it to her but I will never but from here again.

Date of experience: May 17, 2021
New York
1 review
0 helpful votes
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Great!
May 18, 2021
Updated review

One of the best experiences ordering online. Great prices and they had what I wanted at a great price!

Date of experience: May 17, 2021

Quick and easy
May 10, 2021
Previous review

Quick and easy

Date of experience: May 10, 2021
Texas
2 reviews
0 helpful votes
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It was good
May 18, 2021
Updated review

I found the perfume I was looking for! I was very happy!

Date of experience: May 17, 2021

I found the perfume I was looking for!
May 11, 2021
Previous review

I found the perfume I was looking for!

Date of experience: May 10, 2021
California
1 review
0 helpful votes
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Very fast deliver
May 18, 2021

Very satisfied and cheap product compare buying in the mall

Date of experience: May 17, 2021
North Carolina
1 review
0 helpful votes
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Great buys
May 17, 2021

These were very easy to find and just what I was looking for at a reasonable cost.

Date of experience: May 17, 2021
Florida
1 review
0 helpful votes
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I have used "Paris" for 32 years... need I say more?
May 17, 2021
Updated review

I have used Paris for 32 years. People always ask me what I use. Is "my signature" perfume and it does not change with time. I love it! Yolanda Ditmore

Date of experience: May 17, 2021

I have used Paris for 32 years
May 9, 2021
Previous review

I have used Paris for 32 years. People always ask me what I use. Is "my signature" perfume and it does not change with time. I love it! Yolanda Ditmore

Date of experience: May 9, 2021
Texas
1 review
0 helpful votes
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Super quick delivery
May 17, 2021

Price was very favorable compared to stores in the area. I cannot imagine buying anywhere else again!

Date of experience: May 17, 2021
New York
4 reviews
0 helpful votes
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Purchased Hypnotic Poison parfume by Christian Dior sometime in March 2021. Gave it to my daughter the end of April. It smelled NOTHING like the Hypnotic Poison I have been using. Very disappointed that it is NOT 100% authentic. Will use another site to purchase fragrances.

Date of experience: May 17, 2021
Arizona
1 review
0 helpful votes
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Nice and fresh
May 17, 2021
Updated review

Outstanding I was really please with my purchase and price

Date of experience: May 17, 2021

Outstanding
May 10, 2021
Previous review

Outstanding

Date of experience: May 10, 2021
Connecticut
1 review
0 helpful votes
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Availability online scents
May 17, 2021

Fantastic and I love the fast and efficient shipping perfume is so wonderful it brings back memories from some and some oh, I just love them!

Date of experience: May 17, 2021
Ohio
1 review
0 helpful votes
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Love, Love, Love!
May 17, 2021
Updated review

Perfume.com has wonderful products at terrific prices!

Date of experience: May 17, 2021

Great website!
May 10, 2021
Previous review

Great website!

Date of experience: May 10, 2021
Wisconsin
3 reviews
0 helpful votes
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Perfect Perfumery
May 17, 2021
Updated review

Ordering couldn't have been any easier. And scents I can't find elsewhere are all there. Great choices! Fast delivery and great packaging.

Date of experience: May 17, 2021

Fast and easy ordering
October 10, 2020
Previous review

Fast and easy ordering. Great choices!

Date of experience: October 10, 2020
Florida
1 review
0 helpful votes
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Perfume. Com
May 17, 2021
Updated review

Very easy with getting the perfume. Getting the package open was too hard

Date of experience: May 17, 2021

Very easy!
May 10, 2021
Previous review

Very easy!

Date of experience: May 10, 2021
Illinois
1 review
0 helpful votes
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Awesome experience
May 17, 2021

The prices are low and the shipping was fast! Very satisfied ordering through perfume.com!

Date of experience: May 17, 2021
New York
1 review
0 helpful votes
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I saw big bottles but got a tiny one. If only they could be bigger.

Date of experience: May 17, 2021
Ohio
1 review
0 helpful votes
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SO happy with ship time!
May 17, 2021
Updated review

Ordered once before... very good shipping time & very good prices!

Date of experience: May 17, 2021

Ordered once before...
September 24, 2020
Previous review

Ordered once before... very good shipping time & very good prices!

Date of experience: September 24, 2020
Kentucky
1 review
0 helpful votes
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Great!
May 17, 2021

Super easy to find my husband's favorite cologne, order it and received it within a couple of days.

Date of experience: May 17, 2021
Florida
1 review
0 helpful votes
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Not the right perfume
May 17, 2021
Updated review

It just wasn't what I wanted. It didn't smell like the other perfume by same name and same manufacturer.

Date of experience: May 17, 2021

Will know more after I receive item
April 3, 2021
Previous review

Will know more after I receive item.

Date of experience: April 3, 2021
Illinois
2 reviews
0 helpful votes
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Perfume review
May 17, 2021

Great products, great service, I will continue to order from this website

Date of experience: May 17, 2021