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Perfume.com

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+138
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
699
value
3,482
shipping
3,527
quality
8,303
This company responds to reviews on average within 3 days

Instant Feedback

133,324 reviews

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
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Great prices and wonderful scents!
May 20, 2021
Updated review

Very easy and affordable! I loved the bottle and the scents were phenomenal

Date of experience: May 19, 2021

Very easy and affordable
May 13, 2021
Previous review

Very easy and affordable

Date of experience: May 12, 2021
Pennsylvania
1 review
0 helpful votes
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Very fast delivery!
May 20, 2021
Updated review

Easy ordering. Thank you! Very fast delivery as well. Had product within a week.

Date of experience: May 19, 2021

Easy ordering
May 11, 2021
Previous review

Easy ordering. Thank you!

Date of experience: May 10, 2021
New York
2 reviews
0 helpful votes
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Excellent service!
May 20, 2021
Updated review

Excellent service! Great experience. Will buy again.

Date of experience: May 19, 2021

Excellent service!
May 13, 2021
Previous review

Excellent service!

Date of experience: May 12, 2021
Oregon
1 review
0 helpful votes
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The perfume is wonderful, I'm so glad I ordered.
May 20, 2021
Updated review

The process was easy to navigate. The wait time was very short.

Date of experience: May 19, 2021

The process was easy to navigate
May 13, 2021
Previous review

The process was easy to navigate.

Date of experience: May 12, 2021
Massachusetts
2 reviews
0 helpful votes
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Red
May 20, 2021
Updated review

Easy and convenient and the price was right as well.

Date of experience: May 19, 2021

Easy and convenient
May 12, 2021
Previous review

Easy and convenient

Date of experience: May 12, 2021
Georgia
2 reviews
0 helpful votes
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Loved It!
May 20, 2021

Very impressive-the prices; the website; and the speed of arrival! Plus, the quality of product was outstanding!

Date of experience: May 19, 2021
Florida
1 review
0 helpful votes
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Great experience
May 20, 2021

I received my order in a timely manner and got it at a great price.

Date of experience: May 19, 2021
Arizona
1 review
0 helpful votes
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Excellent Service
May 20, 2021

Received order very quickly no problems very pleased

Date of experience: May 19, 2021
Virginia
1 review
0 helpful votes
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Love it
May 19, 2021

My husband was very happy…the service was easy and quick

Date of experience: May 19, 2021
Illinois
1 review
0 helpful votes
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5 Stars All The Way
May 19, 2021

Great prices, great fragrances, and fast shipping! Extremely happy customer here!

Date of experience: May 19, 2021
Texas
1 review
0 helpful votes
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Very happy!
May 19, 2021
Updated review

AWESOME! Very happy with the speed... priced and quality!

Date of experience: May 19, 2021

So far good
May 11, 2021
Previous review

So far good

Date of experience: May 11, 2021
Washington
2 reviews
0 helpful votes
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Great
May 19, 2021

Very happy when I received notification that the product was available.

Date of experience: May 19, 2021
Massachusetts
7 reviews
26 helpful votes
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SMELLING GOOD!
May 19, 2021
Updated review

You are the only ones who have the hard to find fragrances in stock.

Date of experience: May 19, 2021

You are the only ones who have the hard to find fragrances...
May 11, 2021
Previous review

You are the only ones who have the hard to find fragrances in stock.

Date of experience: May 11, 2021
New York
1 review
0 helpful votes
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Easy peasy
May 19, 2021

An easy process and unbelievably quick response. I was surprised how fast I received my order.

Date of experience: May 19, 2021
South Dakota
1 review
0 helpful votes
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Excellent Cologne
May 19, 2021

Arrived quickly. Excellent smelling cologne. Wife approved.

Date of experience: May 19, 2021
California
1 review
0 helpful votes
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Bvlgari cologne, Wood for men
May 19, 2021

Smells good when you put it on but can't smell it after that, makes me feel like I got the cheap watered down version of the real thing.

Date of experience: May 19, 2021
New Jersey
1 review
0 helpful votes
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Great service
May 19, 2021

I received my item in great condition and in a timely fashion!

Date of experience: May 18, 2021
Georgia
1 review
0 helpful votes
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Love scents
June 18, 2021

Shipping was fast. Perfume smells good but watered down. The scent is completely gone in less than 5 mins. Won't shop here again.

Date of experience: May 18, 2021
Ohio
1 review
0 helpful votes
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Fast shipping
May 19, 2021

Website was easy and functional... prices were great... delivery was 3-4 days... perfume is top quality... over all great experience

Date of experience: May 18, 2021
Virginia
1 review
0 helpful votes
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Awesome Site
May 19, 2021
Updated review

Prices are always reasonable and it seems like I can only find/get my items from them.

Date of experience: May 18, 2021

Prices are always reasonable
May 12, 2021
Previous review

Prices are always reasonable

Date of experience: May 11, 2021