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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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For a couple of years now I have been looking for a specific Gucci perfume that I found out last year was has been discontinued! I just ran out of it, but I've kept the bottle. I've been searching online like crazy, found it on perfume.com, purchased it, smells exactly like the one I have. Thank you!
A fan of traditional Oscar De la Renta, I tried a different Oscar scent and received the gift of a new fragrance. I also found some Nicole Miller which was pleasant bonus.
It was easy to order and shipped fast I was very happy with what I received
My experience is and was excellent
Thank you so much
Excellent. Very easy to find products. Product information is very helpful.
Excellent. Very easy to find products. Product information is very helpful.
No complaints, my order came in 4 days. Will order from them again.
Not knowing the smells of colognes and perfumes, I was glad I ran across your website and you offered samples. Selection was easy, checkout a breeze, and you offered many items in stock.
Not knowing the smells of colognes and perfumes, I was glad I ran across your website and you offered samples. Selection was easy, checkout a breeze, and you offered many items in stock.
My shopping experience was very satisfying, I got my package earlier than I expected. I love my perfume, I'm having fun wearing it. I would recommend to anybody.
Easy, fast, and incredible prices. I would never purchase cologne anywhere else.
Easy, fast, and incredible prices. I would never purchase cologne anywhere else.
Great products, great service, outstanding prices
Always a wonderful experience and the products are to die for. Thank you for making these affordable.
Great prices and selection small so I can get many
One of best online shopping experiences. Iy was easy to order, and I received order quickly after placing.
Just like I remembered. I keep having flashes back to when I was 18. :)
The experience was great on the website, and the prices were even better, I would definitely recommend it to friends and family.
The experience was great on the website, and the prices were even better, I would definitely recommend it to friends and family.
Easy to use site and order exactly what I needed. Delivered quickly! Very pleased!
Always a great experience, easy site to navigate, great prices and fast delivery.
Easy checkout and fast delivery.
Good prices and selection
It was fast delivery and would order again I lovedLooking through all The perfumes I wish I knew them about all the smells of different ones I would order again in the future and it was a great experience because they ship to the north pole Alaska
Great company! Sadly my last purchase with the company the bottle leaks perfume
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

