On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Process was quick and easy order came in a timely fashion just the right size for my purse
I always get complements on my smell! Grey Flannel is my favorite and makes me feel and smell great@
Love the scents n the travel sprays. Highly recommend these 3 smells. Boyfriend loves them too lol
I love this perfume. I'm so happy with your prices! The quality is awesome. The shipping was as promised.
Delivered timely. These are gifts for people. Well packaged also
Fine nothing went wrong but I wish once I order several cans that you would lighten up on the up coming ads I. Other words I will contact you I get ads About 3 times a week to many
Great purchase, I will definately be buying from you again in the future. This is the first time ive ordered from here and it came so quickly.
Excellent service & the products are always top of the line!
I got bright crystals. Cute bottle with stickers and came quickly!
I enjoy the perfume! What else van I really say to the people. IT's not for everyone but for me. Not every person likes the same scent!
Great product, ships fast, and has amazing smells to them all
I received my order yesterday without any complaints about anything that guy left my order in front of my door when I got home from work it was still there and I just love it the smell is so wonderful overall it was a good experience for me second time around thank you very much
I enjoy my perfume I use it every single day and I got my shipment on time
It is great. Love the perfume and can't wait for the next month
Fast delivery I don't have fifty words to say about the product
The perfume was easy to order. I love ordering from this site.
Very excited looking forward to next shipment. I'm satisfied
I had a really bad experience with Perfume. Com. First, they sent me the wrong version of the fragrance I ordered, then when I tried again, the product they sent was super old—like made years ago! Another time, I noticed the size and price were totally off compared to other sites, and it felt like they were trying to rip me off. Even when I got what I ordered, it didn't smell right at all and looked fake. When I reached out, they didn't help much and expected me to pay to return it. Never ordering from them again.
I received my product really quick. I love the way it smells. It was my first perfume light blue dolce and Gabbana.
Quick and easy ordering process. Very fast delivery. Will use again.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Perfume Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members