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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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TBH was skeptical to order a cologne from a non brick and mortar store... But tried cause of the price and reviews... was very very pleased... arrived on time with great tracking visibility... will definitely be coming back
I couldn't find it anywhere! Not in stores or on the Internet. Then I ordered from Perfume.com and was thrilled with the ease of ordering and the quickness of my shipment!
Satisfied customer! Never a problem to what I'm searching for
Shipping was great, prices were great, the 4711 Acqua Colonia Wakening Woods of Scandinavia cologne is great (at least one spritz from the beautiful bottle is great, so far). The D&G "Light Blue" is so "light" I couldn't even catch the scent. Disappointing because when I tried this in the store it seemed like a lovely summer scent. Maybe I should have gotten the "Light Blue Intense". My fault. Thank you for the quick service though!:-)
Fast easy and reasonably priced transaction! I am always confident my order will arrive on time and undamaged.
Fast easy and reasonably priced transaction!
Quick and easy. Hopefully shipping is the same. And it was.
I have wanted to buy this perfume for so long, but it's always been too expensive. I got it for 40% cheaper using perfume.com than anywhere else. Great quality, fast shipping, and good communication. Highly recommend.
Always can count on finding exactly what I'm looking for and at an Amazing price! Delivered on time! Great expetience every time
This is my first purchase with them and it could not have gone better! I bought my granddaughter this perfume she likes (Gucci Guilty) at a great price and had it sent to CA. She got in two days! Now that's fantastic customer service. They are so good about keeping you posted on your delivery status too. Perfume.com is my new go-to bc I but a lot of perfume!
Fast ordering and great price on exactly what I want
Ok price - got what i ordered - good delivery time from when i ordered.
So far good enjoyed the experience and speedy delivery
I love perfume.com. My order always come on time and the perfume is affordable
I love perfume.com. My order always come on time and the perfume is affordable
Easy navigation and every fragrance available, arrived in a timely manner.
Easy navigation and every fragrance available
I have no complaints only complements, and u guys are GREAT! Keep up the good works. God bless!
I have no complaints only complements, and u guys are GREAT! Keep up the good works. God bless!
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

