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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Always a great selection and speedy delivery. Great selection to choose from
Always a great selection and speedy delivery
It was great purchasing a product the turn around time was great.
I'm not techie but it was pretty easy. I have wanted this since I smelled it 4 yr ago. Perfume.com made it financially possible. Thank You! I'm thrilled I got it.
I'm not techs but it was pretty easy.
Shopping easy. Waiting for more Rochas product availability.
Shopping easy. Waiting for more Rochas product availability.
I ordered my 3 bottles on 4th July. Its the 20th today. No sign of it yet. Tracking is useless when all it says is that it is being processed. I have ordered clothing items from Hong Kong later than the 4th of July, which arrived 1 week ago. This is extremely poor service!
The website is easy to use and there's a wide availability of products
The website is easy to use and there's a wide availability of products
Found what I needed, only one disappointment size of women's perfume smaller than wanted but others sold out.
Satisfied with the product purchased. Will make more future orders when needed.
Product was delivered promptly and packaged really well. All was intact. I would recommend.
Good experience- received my perfume quickly and was as I expected.
Easy to order and pay. The turn around time for the delivery was very quick.
Great website I love shopping with perfume.com I recommend
I like to try the samples of products that I didn't know was out on the market.if I like the sample very much then I will buy bigger bottle or the gift sets.
I like to try the samples of products that I didn't know was out on the market.if I like the sample very much then I will buy bigger bottle or the gift sets.
My first time ordered from Perfume.com, good price and fast delivery.
Súper so far. I was not pleased with my choice of product but the process was smooth and the delivery was quick.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members