On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Very pleasant so far. I found what I was looking for. For reasonable price. And a lot of payment options... Thank you very much
Very pleasant so far. I found what I was looking for. For reasonable price. And a lot of payment options... Thank you very much
Awesome too many option to pay for the order
Super easy and I am looking forward to having a perfume that I absolutely loved years ago and haven't seen anything about it for years
Super easy and I am looking forward to having a perfume that I absolutely loved years ago and haven't seen anything about it for years
I love shopping like this yeah, makes it very convenient! There's one I wanted really bad. But was out of stock I would recommend this to a bunch of my friends.
I love shopping like this yeah, makes it very convenient! There's one I wanted really bad. But was out of stock I would recommend this to a bunch of my friends.
It was just what I expected came early Very pleased will order again
Love this site, easy to order, fast service, a lot to choose from
Loved it & there is nothing like shopping from home.
Loved it & there is nothing like shopping from home.
You made this so easy to sign up. Thank you! I received my perfume within a few days. I love the perfume. I'm so happy with perfume.com.
You made this so easy to sign up. Thank you!
No problems with the site except the marketing is deceptive. Seems everything is 20% off and they act like it is something special.
I'm not a computer savvy person, so I appreciated the ease of ordering from their website. My order arrived promptly and was in good condition.
Always fast delivery. And they make sure you receive it. Great place to buy from.
The site was easy to follow and the offers were great.
Interesting and fast. Always giving information on new fragrance and promos
Best price online. Received quickly and in excellent condition. I will definitely be reordering when needing.
I have ordered many times from this company but have never received a tester. I was very disappointed to have opened the box and received a tester.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members