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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Love this website! Will be back. Just need to be alerted when my perfumes on the wait list come in.
My perfume arrived quicker than expected and without damage.
I have always had good experiences with Perfume.com. Quick shipping, good prices and well packed goods.
Great transaction! Will come again soon to buy more stuff
Cologne smells like Halston out of the bottle but fades away. People I was around later thought I had been in a smoke filled bar. Ugh. I will not reorder this item ever.
It was easy to order!
And i received them and i am very satisfied!
I bought a large bottle of Agent Provocateur eau de parfum and its my favorite. It smells great and the price from Perfume.com was excellent. It smells great and I would buy again from Perfume.com. They have almost all the scents I love available for purchase.
I received my order quicker than I expected. The checkout was also very quick and easy.
I had an issue receiving my order but I sent an email to the customer service department and they emailed me back right away and helped me solve my issue in a very timely manner. I was very impressed and very happy with my purchase
I found the experience amazing. The site is easy-to-use and convenient.
Got a small version of the product for airline travel. Very pleased with item.
To be honest I was a little apprehensive when purchasing here based on a couple reviews. However, I'm so glad I bought anyway. I'm so excited with my purchase. These are the real deal and great prices. I couldn't be happier. Versace bright crystal is my favorite scent ( floral, clean, and long lasting)and I was able to get the largest bottle for what I normally pay for the small. It didn't come with the cap bc it was a tester but completely full. I didn't mind as I had the caps anyway from previous bottles. I highly recommend!
I was very happy to find my Jontue fragrance here. It is very hard to find at any sort of reasonable price. Service was prompt and it arrived well packaged. Thank you
It was great I had no problem finding what I wanted
Happy with choices, prices, and delivery, I have said all I wanted to say.
I was extremely pleased with my experience with this website. I ordered my husbands cologne and it was delivered quickly and promptly. The cost was extremely affordable. I am very pleased with my purchase.
Love the quick delivery price was good perfume smells so good 5
I love the prices and always delivered before it says!
Very pleasant so far. I found what I was looking for. For reasonable price. And a lot of payment options... Thank you very much
Very pleasant so far. I found what I was looking for. For reasonable price. And a lot of payment options... Thank you very much
Awesome too many option to pay for the order
Super easy and I am looking forward to having a perfume that I absolutely loved years ago and haven't seen anything about it for years
Super easy and I am looking forward to having a perfume that I absolutely loved years ago and haven't seen anything about it for years
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

