Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
So far so good. Although I haven't seen the results of search. It may have everything I need or it may have nothing that I need. Either way, I'm gonna see now and let yall know.
Did a search on myself to see accuracy. Was not detailed at all. Alot left out on even public records. Disappointed. Hoped for alot more
I expected a written report I could print out or save. I'm very disappointed in this report.
I was charged 2 times. I clicked to pay for an upgrade on unlimited searches with advance search and I was charged 2 prices and the price said 16.99 not 19.99. And the second charge was 27.99. I'm 100 percent angry with the experience I am having with your company and this website.
It is too soon to decide one way or the other about the service.
So much easier and more complete than others I have tried.
I've entered 3 people in the last two days and the results have not been accurate. My name... the marriage information was not correct, My daughter's information was not correct ether Her addresses and marriage information was wrong. I also looked up a friend's information and it was all wrong, including his marriage. His work record. And places he has lived.
It's been ok just not enuff information like promised
How can I rate your service at this point, I haven't seen report as yet.
I would prefer to know charge and membership is required upfront
The main information that I got was the address where he resides. Your program did not give me any current, or accurate phone number, e-mail
Address, or websites, I really expected more for my money.
It never updates the dates and information if you have a subscription. You guys send emails stating updated information, but information is the same
Info has been not correct or incomplete you say you give social sights yet none of them show anything please refund my money and cancely account
I get better info from a basic web search. I search on people that I know have evictions and criminal background and People Whiz doesn't give me $#*!.
You make it sound like your going to get all this information and really you get the same thing you'd get doing an individual search yourself. It gives barley any info in the social profile categories I know for fact he's got multiple social profiles and you give none of them.
Useless especially if I have to pay for it and premium is
You have no info from anywhere else go back further than that
I want to discontinue my subscription of one month because a lot of the information you gave me is either out of date or not true; also not enough info was provided. I
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

