Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I put info I wanted and you took my info &card info, I got back info I originally put in & then they wanted more money for a upgrade. Called customer service twice, their phone was all garbled, and they were no help.
Opportunity to check on loved ones, friends, family. Curious.
The information provided is so incomplete compared to other similar businesses.
I use this individual as a test subject when trying out a provider. The info from peopleWhiz is lacking in most areas. We are done. Not worth the time.
It actually shows nothing when I know there are arrest records
I tested the application by using my own background and found some information either missing or inaccurate.
The advertizing is entirely missleading. After acquiring a membership with supposed unlimited searches we learn an extra twenty dollars per search is required for complete information... a total scam.
Then only half of the fee is returned when the scam is protested.
Totally dishonest and misleading. The company should be ashamed.
No information that isn't common knowledge! Feel like I have been scammed! Wasted my money and want a refund!
Didn't say there would be a charge for the first use…….
Have not received any information just gave information
So far, I have seen several errors. Where do you get your information? I have NEVER had an alias, especially Linda G. Harkins, or Linda Messaert.
Sure great didn't get what u pay for but OK thanks
How can I have a rationale opinion before seeing results?
No real information without paying although a free report was used as bait
Most of the info is incorrect. This is a $27.95
Scam.
I looked up my name, nothing out of the ordinary but the addresses were outdated.
Quick and thorough but it was not really what I was expecting.
Total rip off. Bad and no good information. They real you in like a fish, that gets off leaving you empty handed while they rob you.
Its good way to find people you lost contact with over years
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

