Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I now my mother was married and you are saying there is no record of it.
So what good are you?
Very little info and not accurate at all i would not waste your money
Very Quick and easy to use. We have 258 employees and adding 140 this year. Useful & Practical software on any mobile device.
Very basic I searched myself and got the least info possible! Wanted more money to know anything worth knowing!
Only half the info is correct and already spent almost $100 and still not getting the info I'm told you get with a premium report
Easy peasy. Your reviews were positive and convinced me to try you out. I hope I agree after I see my report.
Takes too long and all the info might not be true. The information said criminal records after the report there was none I paid based on this information, a waste of money.
Takes too long and all the info might not be true
You don't have Ashley's current address and you only show twitter not any other social media stuff. I would like to see Facebook, snap chat, instagram and more!
Haven't seen the final report yet... so I don't know how to rate except incomplete
Charges too much, doesn't provide complimentary updates on your purchase
The customer service rep I spoke to was condescending, unwilling to help, lazy and rude
Just began my search so I'm waiting to see what's the report contains.
Im Paul Miller and you guys dont have anything that isn't easy to find. I have an extensive criminal background and you guys have nothing
I've already paid for a month and now that I can sit down and use your site, I had to pay for it again. So far you have told me her address and that's all. I could have told you her address.
Haven't read my report yet so I cant give you my opinion
The site said that the person has multiple arrests to prompt me to buy it. It lied. It also said that the person had no know marriages or divorces. Also false.
I found information to be outdated compared to another service that I am using.
Okay so far it's ok I'm finding out why would u guys display perdonalinformation on social media period then day that saraRomero wouldn't find out? Jow dare u guys do that?
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

