Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Excellent customer service the girls that help you are so very very nice.
There is absolutely no information in these records that any joeschmo off the streets would already know. I personally know that the name I looked up has alot more than all the "no records found" results that came up.
Difficult to get report. Having trouble pulling up reports
Thank you so much! Great experience, I appreciate the assistance and report accuracy.
Very Good. I appreciate the help and accuracy of site. Thank you!
This app helped me find my son. I knew he was in Tennessee but not exactly where.
I was led to believe this was a benefit of the antivirus software I'd purchased, so was surprised to be required to pay for it, but it's OK and it's good there's no ugly stuff such as might appear when one has made a few enemies along the way.
You are giving me nothing. I searched the same guy before and found much more. This site sucks
I expected more than I got. If I wanted more information I Wouk's need to spend more money. I canceled the program quickly.
Like it the ease of use, but don't like the pop up questions on each one.
The information I thought I was going to get was basic information that you can get from google. To get what you they say you can see you have to pay more for after you pay the first price. I canceled within the first day of my trial day and now they say I can get a 50% refund. Total rip off don't waste your time or money.
Great reports on friends or possible dates or even family and friends
Ok reports if checking on individual for dating in the future
There is a lot of info but I can't find a way to print or save the report.
I was able to find an extensive amount of info but not easy to print.
Report fails to show such simple records as marriage. Useless. Glad I cancelled.
Why additional charges?
Not very apparent in info given in beginning
So far I havent received anything I did'nt know,but some people can hide information really well
Good site I will recommend it to all my friends and family. It's a 100%
Wasn't letting me do a new search for someone I had already done. Went back to earlier search to get info.
It was a cool app until i gave a5 star and now I'm having to write how good this app is
Starting out great. I'm eager to see what is out there in me. Thanks
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

