Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The information is not for Ryan Kain, who I requested, but for Ryan Cain. Also, I called to cancel future Billings and was told that I would get a confirmation email, but never received it. Now I can't even see the original report that I was charged for. Also, there is no place called My Account on your website. I'm very very unhappy with your company and I will report you to BBB, if you don't fix this immediately. Thanks
Not enough accurate information. Wish I could get my money refunded
I feel misled. The report seemed legit until I paid for it and opened it. It was not the person I thought. Everything was wrong and different.
I just stayed and still learning this site. A four star thus far.
Good so far. It's very interesting that something can compile this much info
Some records were missing when I researched myself.
Wrong info. Difficult to navigate. Keeps asking for more money when you have already paid.
It's says that my credit card was not accepted. But it was charged. I had an old account with the same email. Please rectify the problem!
I have not looked at the report yet but I do hope it is as easy as filling out all the info.
I purchase you program and served myself and my late husband only to discover you of does not include any information that is on Google. Then you want me to upgrade to the premium PKG for and additional 20.00. I paid 15.00 for nothing and I would like a full refund as you did not even have there basic information for myself or my husband. What a disappointment. Please refund my money.
I have just got on to look at the person I am hunting
Very little real information. Any site like would have this much or more for the same price. Site is oversold.
Doesn't give me any information on this person. Will have to give it bad review. Cancel my perscription and refund my money.
Everything happened like it was supposed to... no problems with signing up.
The report told me nothing that a simple google search achieved.
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

