Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Beautiful! I married a guy who is not who I thought he was. I feel in danger. This has been Awesome! Now I know the truth!
Seems to gather information very fast. I like that.
Seems like a good deal with a 5 day trial. I'm on SS and funds are limited. Want to get back into the dating world, but kind of scary these days. Thx!
So far, I am promised some information I personally know to be true... and maybe more.
I did not get the info I thought I'd have access to
It would be nice to not be so expensive for mire than just a trial period
Information is not current. My information on my name is incorrect. I have been divorced in 2009 and you show I've never been divorced
Not accurate enough, ran into information on report that was incorrect... incorrect information you pay for? This type of data being incorrect could cause a persons reputation to be destroyed because of wrong information in the report. *especially being a persons PERSONAL BACKGROUND REPORT*
*{i searched myself and found incorrect information in my final report i paid for!}*
I wasted my money. Nothing was revealed that I didn't already know and things I know we're not part of the report.
Had a problem with my password. Called the phone number on the web site. Answered by a very nice, patient lady who helped me get set up. I've monkeyed around a bit and this seems to work very, very well! Thank you so much! I'm enjoying myself tremendously.
You keep saying... almost ready then ask for same info over and over
I think I now have 2 accounts with you now. Seems to be a long drawn out process.
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

