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PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
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All was going well after I paid yesterday for this but today I got an email that something about an X of mine had changed in his report. I logged in & it took me through the whole process of asking me to pay to sign up again when I had already paid. It took a good amount of my time for all the info to pull from databases & then asked me to pay today when I did yesterday. Maybe it's because I clicked on a link from my email possibly?
Rep was not friendly or helpful. Asked her to cancel account and account is still active
Nothing you have given me so far did I not know. Then there was so much you didn't know.
This is all same info as other sites totally false advertising
Something different found an old friend but I know for sure he has a criminal background which did not show up
Great! Wanted to see what an old friend was up to@
It was quick, so I thought. Gives you the bare minimum and then wants more money. What a rip off
Doubt accuracy of the report, The address was incorrect or not up to date.
It was supposed to be a complete report not what was expected! Then ask for more money! Rip-off
I understood for the monthly fee I would get a full report on the named person. I got little information on the subject's name for the one month fee
First lookup was myself. Disappointed in the numerous mistakes, for example, email addresses with unknown names, social media accounts I never had. How can I trust anyone else I lookup?
Your system did not give me the info on the person I wanted.
I paid and you gave me no information unless I paid more to upgrade. Total rip off
This has no information. I knew more before I started. This is some bs. I would like my money back.
This only has ancillary information. I've been married 3 times and divorced twice. Shows no record. My wife has been married three times and no record. To test this I plugged in some people I know have been arrested and no records. I wan to have my money refunded to my account
So far the house shown is my brother in law's father's home not John b harrison's
So the experience has been fine. I will let you know after I see the report
I thought I found an individual by the age and name. When I opened it up the age was completely different and wrong person.
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

