Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Hi in the name I'm looking up and I can't find any of my good information you guys don't know it keeps trying to call me by my middle name instead of my first name that's a k is my real name I'm sure what the heck yeah I need some help
It appears there maybe some false information! Will be checking!
Very inaccurate - this was waste of money - total false info on both reports. Please cancel my subscription - I will not be using this service again. Please confirm cancellation.
It takes a looong time. It is also more expensive than other apps I have used like this.
There was literally nothing that wasn't posted on goggle or other sites already. And half the information was incorrect.
I have not seen my first report yet so I cannot give an honest report to you. After I read it I will
Interesting. There are so many people with the same name.
User friendly. I opened a new account because my current account would not open
They state that you will get a thorough report covering so many search areas only to extort you for more money to obtain what you think you're already paying for. It is a terrible business practice and I absolutely would not recommend this company.
Just started haven't gotten any info yet
Gave basically inaccurate or little to zero information.
No information without paying more money and inaccurate information about child.
Established account and had to reset password to get access
I've found no more information than a normal google search would find for free and once I pay now you want $19.95 more, probably to find no more than what I'm seeing now. What a scam!
You charged me for info that I already found for free. Cancel my subscription
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

