Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Not what I expected, name address and birth date only given, more money is being asked to get other basic information
Search my name. Middle name incorrect
Very little information on second person search and I'm aware of lots of information that should be there. Not impressed at All
Sucks, asked not to be billed for next month, delete account last month, searches hang up on first search unable to go back, info on current search incorrect, not able to correct
It looks like initial reports include limited information with the goal to get you to upgrade to "premium " for more money. This is a great disappointment! And feels like a scam just to get you in the door.
Your report is totally wrong and no way too get my money back you dont have any right information or business licences at all your a fraud
You are "CROOKS". I tried to cancel my subscription because the report I ordered is just knowledge I can attain on Google. You stated that there were items for me to be concerned about and that is a LIE. I am a Christian and I hold my Honor as a high regard, You again billed me 0n 2-19-2023 and I am going to report you to the BBB and cancel the charge on my credit card. Hap Pigsley *******731
There is NO Explanation of the expected results NOR what is going on. Can this report be TRUSTED or is it a SHAM? Hap - Safety Consultant
I pay a monthly membership yet I am unable to access criminal records, etc. I am being asked to upgrade to a premium. I am paying a monthly fee for information that I could easily gain by doing a simple Google Search. Very disappointing--especially since I have kept my membership open for some time and have paid you guys hundreds of dollars.
Very impressed and shocked at the results of my search on myself!
I have never had a ticket or an accident, I don't know where all this info has com from.
I have more info on the people I needed your company to look up for me and your charging me for your report that's free everywhere on the internet. What gives? Your charging me for something that is free. Your site says you have all this info on the people I looked up but when it's finished with the background check there is nothing on the report that was stated by your company while I was waiting for the reports to be completed.
Can't rate something I haven't used. I suggest you ask this question after I try your service
I haven't finished yet so I have t got an opinion yet.
Very easy website to use. Info comes very quickly considering how much there is.
I found more info on Facebook for free lol. Glad I only got a month subscription def calling to deactivate my account
After doing a search upon myself and a family member I find there is much information that is not correct or very outdated
Wow pretty lame incomplete for waste of my hard earned money. Make sure to cancel renewing subscription. Not showing me anything stated in their ad. Wow what a joke $#*! this sire.
WHY immediately do you purposely leave out personal information about the person. Then request a "UPGRADE " then charge MORE MONEY? Laura Raymond from Union City NJ
This a freaking rip off! I could get this much information for free! False advertisement. Don't do it!
Waiting to see results to know how I can judge my experience
I am not getting the report I paid for
Are you committing fraud?
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

