Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The site is to small for me to see without magnifying glass. The information on myself and my husband is incorrect. Not much information is correct. I have been charged $27 $or incorrect information on myself. I want a refund. I should not havebern charged for wrong information on myself.
I hope I was not charged on my Card because you kept claiming I had insafishnt fund's yet i went to pay pal & magic I never Thank You hope this is worth all the trouble you just put me through
Don't appreciate finding out that I
Have to call to cancel or you keep charging account, should just be charged the amount &be done.
My report said they found criminal records on the person I searched but once I paid and got the report, there were no criminal records found. It's a scam to get your money. Refund me ASAP please.
Nothing other than public info no real data. I could have done same check my self. No friends listed at all
Having trouble geting this report on myself I paid the fee but I am 86 years old and have trouble with my speed on answering and remembering pass words and it takes me time to look them I hate passwords. J UDI OLSON
Some of the information is incorrect or out of date
You suck. You have no idea. You ripped me off. That is an address from 8 months ago. $#*!
Waiting to see if info is true.
I know myself and all the bad stuff, do you?
Good information about someone I don't know very well.
False advertising withholding pertinent info until after paying initialy monthly payment. Was wanting simple info like name search and phone # now you want me to pay more. Deceiving.
I paid $30 for you to tell me very basic information. Waste of money to me. Your site is misleading and does not inform a potential consumer of two prices one that gives you incomplete information and a higher price that gives you all the information your introduction implies.
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

