Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Need time to give an opinion. I want to see if your reports are updated.
I requested a report that didn't show any marriages, divorces, or arrest/conviction records on someone who has more than one of each. Very disappointed.
$27.99 and you give me crap should have never done this is a scam
As long as I can cancel if I'm not satisfied we are good
There is no relatives in this report. Report is vety vague. You need more background and more info that extends to the present. Like who married her what year, where she worked
I did not see his social profile accounts. This site is a joke and waste of money
Very little info and some misleading and blatantly wrong. Someone could get the same info for free.
I do not recognize most all those names,, criminal records, all of the social people, I haven't lived at those addresses for a while n ain't correct, I have emails, n phone. It is so off...
Not impressed, your asked for more $ for full report.
Doesn't catch everything, but have learned quite a bit
This is only the same info found on Intellius unless you upgrade to premium, a fact that should have been disclosed upfront. What a scam
So far it is pretty quick with getting the information
Not exactly satisfied and not exactly sad either. Overall, it's an okay experience.
So far, I'm getting accurate information about myself and a few "so called" relatives who are NOT related so we need to get those errors cleared up quickly. Otherwise, we will have inaccurate information attached to my personal "profile". The searches went pretty well, seemed to be very thorough & detailed. I'm holding back my final review until I have read the complete report. I may have someone close to me check the report to see if they disagree with it or noticed some info missing. We will get it all straightened out & return to give you our final review of your service & resulting report. Until then...
I'm not satisfied at all, it's definitely not what I thought it would be
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

