Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
In the process of gathering information it said there were criminal records but when the report was produced it shows no criminal records. What a rip off. And this had better be a one time charge and no ongoing BS.
It's okay but need to know more about him like what kind of trouble he has gotten himself into
Have tried for a while but I can't access the info on CAROLYNN LOUISE GROTHOFF--my sister. Need to contact her. I paid and expect at least phone numbers for her. Please advise; Kathy
I just called to have to subscription terminated for *******@yahoo.com. I want an email confirmation that this has been done and no further charges will be made to my credit card
You really are not showing me anything about this person at all
The report is very basic. Not worth the 27,99 and definitely not worth the "premium" report for another 19.95, which is a scam. There was nothing I didn't already find on Google.
You office baited me into this service by saying there may be crimminal activity in my report. The amount of information recieved we not worthy of what I paid. Please cancel my subscription!
Most of your information is either incomplete or incorrect. Your basic plan gives me no information that is not commonly known by everyone
Tried to upgrade to premium for 19.99. Wont let me. What a rip off! This site sucks
Accurate, too easy to access information for stalkers and criminals to locate judges, district attorneys, law enforcement employees, victims of domestic violence, and victims of criminal acts. This is excellent for finding lost friends and relatives, but remember, with the ability to so much information comes a great and moral responsibility to diseminating it indiscriminitely.
I paid once before when I signed up... why am i paying another $27+ to see whom I looking up?
Limited information unless you pay more for more details. You can google someone & get the info PeopleWhiz gives.
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

