Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I've searched people I KNOW are in jail or have criminal records, but your report says NO criminal records found so you are of no help and inaccurate! Waste of money!
I like it a lot. Very quick. However, I've gotten a lot more results in the past. I'm gonna give it a chance. My first search on a girlfriend I knew had 3 dwi's in the last 2 years and it didn't show up. Confused.
I was looking for a mugshot. The information was not complete. There were no verification dates for the various checks
I wish to cancel
Doesn't show anything anymore than I could find just on Google. So much for the special offer.
A waste of money. Very disappointed. He's been arrested 26 times and you have none... hes literallyin jail now, phone numbers are wrong and so is his address
I paid for the recommended 1 month with paypal.
I paid for premium report with paypal and get a message that you couldn't
Charge my credit card and no premium report.
I checked paypal and both payments are listed.
I paid $22 for virtually no information on my person of interest. I received numerous emails prior to my payment indicating that my persons information was being updated. All I got was previous addresses and old phone numbers. WOW
You are more accurate so far than the other company's
Most of the provided information was dead wrong. I mean completely wrong.
You have wrong information about me! First I don't have a middle initial!
And while I have some traffic tickets I have never been arrested, and I am
Not a criminal! Brenda Hays
You can't get any valuable information unless you want to keep dishing out the money. You are lead to believe that the monthly fee you choose for using this site will get you all the information that is available but it doesn't you have to then pay for the actual report. I didn't learn anything that I didn't already know. Had this been explained to me from the start I would have never invested a penny
Data contained in the report associated with me is about 50% accurate. Check your sources better as they have combined my son's information with mine.
I have over 30 years experience conducting criminal investigations and I would never use this site. I ran my name to to see if yours was better then the others - it's not.
My 14 year old accidently signed up for this while playing in my home. She thought it was a game app. When she realized it she told me and I called them and they would not refund my PayPal account. So I decided to search myself since they would not refund. There was nothing there but basic info like phone and address. Don't waste your money. It's a scam.
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

