Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I guess once I do see his report! I'm not paying for his sisters his family I DO NOT WANT!. It interested in having! Or anyone else's!
Mi have his social security number as finding his current address!
Can you please download the entire report to access I paid over $27. Thx
Not enough information plus I got charge 19 something for extras I didn't know I clicked on I guess. Not a good set up
Have to pay more to get the stuff you need to know. I found out everything with my own search that I paid peoplewhiz 27.99 for. They want you to pay an extra 1999 and go premium to get anything you can't find yourself on somebody.
Good information in the reports but deceptive on how much is given with a regular report and then the price for a premium report is more than I personally think it is worth. Especially with being deceptive with the amount of info given at first for a regular report.
There was not any real content. I am researching myself. No marriage, divorce, criminal content. It only listed phone numbers and past address. Very disappointing report.
CANCELED My ACCOUNT A. S.A. P, Your company is a JOKE I'm VERY DISSATISFIED with everything about your company { service, the information given was $#*! that people can find for & by them self. DEFINITELY your services to me is STEALING customers MONEY.
Wish there was a one month without auto renewal feature
Awesome that you guys can do this, it helps out so much.
Provides absolutely no more information than you can find for free elsewhere. Major RIP off
Haven't looked at my report yet or any other reports, but so far everything has been straight forward...
Please cancel. The information has no detail at all
You're missing a bunch of my addresses. And a bunch of other stuff.
Information is incorrect and missing. Most data requires upgrade to premium. Classic bait and switch. Of the background check companies I have used People Whiz is the most inacccurate. The website js slow and full of annoying pop ups. This site is only one step above a scam.
Information is minimal, in many cases wrong or out of date. You have to pay more to get more info, very misleading. Also, I keep getting emails saying they have updates, but I go into reports and there are no updates. This is a terrible service
Very minimal info provided. You have to ipgrade to get more details. Not continuing subscription
This site is a rip off. Very disappointed. Wrong information and No information
Haven't seen anything yet. Don't know how to rate
I have been acknowledged searching for my son for years. I am just over the moon happy as you have found some information on him. Thank you so much for your help
Accurate but best of all up-to-date, others have old addresses, etc. Thorough. Thanks. Bob, N. M.
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

