Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
You pay upfront, then to get good stuff, u have to pay again, ridiculous! I want a refund!
This app. Continues to want feed back and rating interrupting the report I am trying to read
This is everything I try and look at the report I requested. Mak I ng it impossible cor me to begin reading this report. It does it everything u try and read the one report. So basically I get to see the name of my dad. Which I already know my dad's name. This app is like all other background check apps. And what's worse I just paid for there premium report. Lousy program. Not worth the $. Don't waste your time.
I was told there were criminal records on the search but after I paid there were actually none. Total waste of my time and money.
After having bought the 1 month subscription it doesn't give me nearly the amount of information I'm expecting to get for nearly 30$ then having to buy a premium report for an extra 20$ doesn't seen too great either, however, I've only just barely gotten into this website so I'm going to try more of my family and hope for the best
I'm finding a lot of mistakes in your information.
Very limited data and every person I pulled had false information
After looking at the report, there just wasn't enough info. Everything on the report I could find on other sites free. Don't like how the app was set up too hard to use. Not worth the money.
So far so good but haven't viewed the report yet but it took forever to get it
I wasted my money on this and I want it back please I am on disability
I have found many mistakes on people I have looked up. One said no criminal record and he has one charges of grand larceny and theft, DUi and brining contra band into jail.
Not as advertised. No mention of a "premium report" prior to payment of the standard report. Waste of money.
This site only picked up one social media account. Twitter. That's crazy. He has six that I know of.
My street and zip code are wrong. I never lived at that address. Don't know where it is.
I am not able to find criminal background reports on literally anyone and my mom was able to find them on another service.
Says I have to upgrade to access premium report but when I tried it says I'm already upgraded
Some of my information is totally incorrect. I've NEVER been married and don't have a middle name. But all the rest of the information is correct. Even family members
No information of interest was in report. It's a lousy phone book, ripoff, for a 30 buck fee.
This is info that is available on Google which I did not have to pay for. Plus, he is divorced and that is on Google and this shows it could not find anything. Frustrated I paid for what I already knew.
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

