Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was made to believe that I would be able to get information that I'm not able to get unless I pay more money! This site is deceiving. They ask for more money to see the things that they promised you would see initially.
Waste of money! I could find this information that you offer through google for free.
Information was sadly lacking.
I also only agreed to a 1 month subscription.
I see that I paid for 3 months now. I told PayPal to stop future payments.
I don't see much on the report that pertains to the search. I know there was some criminal history. I know he has several addresses associated.
It's a great tool to really know who a person is. (And their aliases.)
Horrible didn't have any current info, missing a a lot of information on report. When asked for refund I was told I wouldn't get my full payment back even though it had been a hour after I signed up. And due to the lack of information that they had on my report I decided to cancel my subscription but they told me because I used the site but I will not be able to get my full amount of money back
Misleading. The information presented did not mention a "premium report" option with access to more info. I personally know more info than is being revealed on this service. Extremely disappointed.
Alot of incorrect information... also should not have to go to the premium as I felt I paid enough already for alot of incorrect info!
Not all costs are explained until you pay for a lesser report.
If all is public record why charge? Didn't provide all info on report. I received email saying I have two criminal records so i thought it worth it to find out what they are.
I paid for a full report and now you want more money for a premium this is a rip off to me
I found more information myself doing basic search on google than this report contained. The report returned 20 twitter profiles under the name that werent the person i was looking for. My google search i found 5 matching social media accounts- twitter included. I came to this site because it claimed to provide a deep search and return info not able to get on my own- that is completely false.
Worse service ever.
I did not like the "automatic subscription" added to my payment
Just found out about this site! I'll have to remember it! Fast and easy
Was able to find people haven't heard from in years
Signed up to be able to check my ex, cuz my accounts are all screwed up. She's the only one who has that information.
Wondering how many more times I'll have to pay for the same report
Much of the info is inaccurate and there are too many columns of different last names. The Marriage column does not provide any information about myself, yet had a list of other peoples marriage certificate and location
Took awhile to see how much this service costs. 2. inaccurate info, though 3. If we'd just pay more we'd get more?
I did it out of curiosity and though it was expensive, not that worried about what info they have on people. Definitely a waste of money except to satisfy my curiosity.
Takes too long to install and you know you are going to have to pay so should be up front about it at the beginning!
I know for a fact someone I searched has a criminal record and nothing came up and wasn't very informative
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

