Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
From what I've seen so far, you have so much of the information about me wrong. But I want to go ahead and see this report on myself, so that I can reach out to you and have you correct what is wrong.
I really didn't think it would cost money to join.
Nothing but an incorrect report! Only the basic info is partially right! I want a refund for your false advertising of retrieval of records.
Address- only 1 was correct
Divorces- stated no divorces, I was 2 times
Relatives- only some were right! Doesn't even list my children
The beginning states all kinds of info will be available and everything is what anybody could find out!
I want a refund!
It sux that you charge for background and then want extra money for the real information
There is no information on here about him in the report. Not worth the money at all. I'd like a refund.
This website won't allow me to get the premium report and is set up to keep charging my credit card
Not happy that I get double the amount of info if I pa s
Satisfied with your quick response to my inquiries I am totally satisfied
I'm not sure yet what I've seen so far is mostly accurate
I am not seeing the requested information. Am I doing something wrong?
I'm grateful for this site, as it has given me some awful crimes committed by an acquaintance that I had no idea about.
Basic info for A Steep price names addresses a couple email addresses a few relatives maybe a few acquaintances but all pretty basic information for what you have to pay.
This is not showing the criminal record information
Half of your info is wrong and I will be requesting a refund from your company. I'm divorcing this man and almost everything you have is incorrect. If you want people to use your services, then you need to be accurate. I would like a refund.
The report shows nothing I can use in my search. It does not show any marriage documents or spouses and I know that the person is married.
Information I've been given is "common knowledge". I paid for one month. Your service, IMO, isn't as advertised.
For what I paid and you are charging me and additional charges if I upgrade to the premium report is just ridiculous to me. It took hours for this information to manifest and this is all I get and have to pay extra for more info.
To get you to sign up they tell you all of the things that they check/report on. When you do the search you find out you have pay more for the full report
Information is missing or outdated on all searches I've requested
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

