National Pens

Worst company I've ever had to dealt with. Ordered pens in advanced for an event and my pen was out of stock. No one called to lmk it was out of stock meanwhile I was just waiting and waiting thinking my order was going to be here.
I tried to follow up and left messages many times to my "assigned rep" and in 3 weeks, she never responded once. I finally spoke to another service rep Shaniek Hayley who I spend hours on the phone with to fix this problem and she assured me I was going to get my pens before my event. Today is the day of my event and they are still marked "in production." What a joke of a company Peter Kelly. Don't order from this company if expect them to follow through with your order.

I spoke to customer service rep in plenty of time for my event before placing my order online. They assured me that if I paid the extra money for the 3 day delivery that my pens would get delivered on time. So I placed order and not only did I not receive my pens when they said I would, I received an email several days later saying the order was on hold because they did not receive my logo which I uploaded. And then proceed to tell me that they will not be able to get me the pens on time. I am not just 3 days from my event and now in even more stress to try and now find another company to make these pens for this event on time because of this company. If I would have known they would fail to do their service, I would have had at least more time to get a company that would deliver on time. Now my event may not have this item at all because of this company. DO NOT USE THEM unless you want to risk you not having what you need.