Peltz ShoesReviews 52

Got a coupon in the mail. The shoes were within the parameters on the postcard but it would not except the discount. Customer service said they were not included. I asked him to explain because the postcard clearly said all regular priced shoes were included. He said no! It was covered in the fine print that said 'some restrictions apply'. I believe that the restrictions are whatever you chose!

I ordered a pair of shoes and tried them on at home and they were so uncomfortable. I sent them back within a couple of days. Like others, they said they were worn and could not resell them. They would send them back if I wanted them. Heck no! They were no more worn than if I had tried them on at the store and walked around a bit. I filed a complaint with my credit card and Amazon. Got a refund but will never order from them again.

I saw this nice pair of Earth Origins (Sophie Sandal) women shoes in brown and wanted them. The color advertised online is a pretty brown. The shoes arrived and I opened my package to see this ugly, almost puke color shoe. I was disappointed. I hate the process of sending orders back. BUT, I called and spoke to this wonderful customer services staff: Stephanie, who stayed on the phone with me and placed my reorder. I sure hope I get the pretty brown color with this next shipment; otherwise I will request a refund. Thanks you

Do not order from here! Terrible customer service! Believe the bad reviews!
Terrible! Ordered a pair of shoes fedex lost, in which I understand not the companies fault but this has been happening a ton the lady(customer service rep) said and her best answer is wait 2-6 weeks for a refund! Not even let me send another pair out or let us try to get this claim done sufficiently. Now im out a pair of much needed shoes right after foot surgery and no money for weeks to buy new ones. These things are not cheap. Im super regretful of ordering from here.

The shoes arrived but didn't fit. Needed to return. No confirmation email so I searched online. Said to use shipping label provided. It appeared that shipping label had been ripped off the shipping notice inside one package and was nonexistent in the other received. Using their online tool didn't work. It just kept getting, "Your order could not be found!"
Also, the form inside the box had impossibly tiny print, as if they wanted it to be impossible to read.

I ordered sandals on 05/07 tries to cancel this order. These ppl don't want to cancel this orders
They block my calls when I keep calling them / I stopped payment with bank. GOOD WRIITEN PELTZ shoes

I purchased a pair of $70 sandals and they broke wearing them down my stairs after about a minute of wearing. Attempted to return and was told they were worn and would not return. Am contacting Teva to see if they can exchange. Im not giving them any more money. Hear about them on the radio all the time. Just because someone has an ad budget doesn't mean they are a decent company.

I called Pelz shoes from Clear Water Florida about an order wrong address in which Pay pal system use my former address even though I changed and they sent the item the wrong address anyway I closed PayPal and Pelz account for good. Order 002-ZW*******

Excellent inventory, competitive price (less than half of competitors' prices) for a beautiful pair of boots. And fast delivery! We are perplexed by the poor reviews we've seen--our experience with Peltz Shoes was wonderful!

Return lable was to be attached to shipping order. I had to print myself but label it disappears before I can. Called customer service line. Disconnect after one ring. Verified ño. Several times and same thing happened. Only other choice to send back myself and will have to pay out of pocket.
Now have to wait and see. I tried on in my kitchen and didn't walk anywhere. Box and all in perfect condition. Let's see if they say something is wrong with return or not rec'd in time. Shady, buyer beware! You can see where the return label should have been. Just another inconvenience to interfere with return

Ordered 4 pair and only received two. Made me wait three months for an "investigation " and then said they shipped all four pairs with fed ex. Never supplied proof of the shipments do basically charged me for shoes I never received. I ordered them through amazon. Peltz will not stay in business with business practices like this. All I'm asking is to send the items I ordered and paid for. Not too much to ask for. VERY disappointing To be ripped off!

I Ordered Sketchers Women's Work-Oswald -Clara Clogs in Medium.
The new shoes came but where to large after I tried them on the carpet.
Emailed for a refund.
Response came back that they were worn and no refund would be issued. I took it up with Lane, with the company, explaining I hadn't worn them. She said that was their policy and no refund. Frustrated, because I did not wear them I spoke to supervisor named Jennifer N. She said the photo of the bottom of the shoes clearly showe wear and sent it to me.
I was appalled. The soles of the shoes were so worn I made my case that it would have taken walking on concrete for 6 months to obtain that.
I also made my case the shoes were returned in three days. Therefore it was not possible I had done it.
I was advised to take a photos of any shoes when received for that sort of problem.
Jennifer N. Finally believed me and refunded my monies less the S/H. She also told me this would be a one time only acceptance. Any other shoes, if I ordered, would fall under that restriction.
So, beware. Take photos of the shoes before you try them on.

I have bought many shoes at your store. I wear a narrow or slim depending on the manufacturer. I bought a pair without trying them on. When I took them back I could not get a refund but was given a gift card. I have tied many times to return and look for a pair of shoes that fit. I have not been able to find one so I have called and gone into the store to no avail. I was told to call Josh. I have talked with him three times regarding this matter. I could not go back to the store for a few months because of the virus. He said that was too late and I would have to wait until I could find a pair in mid to late August. What kind of company does Gary Peltz run which cannot give a refund for one pair of shoes?

Was asked for email to get $5 off. Coupon was "applied" to cart but never reflected at checkout. I realized that an email was sent to me stating the coupon was for use a month later which was never communicated in the request for my email. It simply stated unlock $5 off coupon here. I've asked for them to take it off as a good will gesture but no one will return my emails after several. They go unacknowledged. Terrible customer service. After reading all of the bad reviews I hope I get the right sizes and shoes that are not used because they won't return them. I won't do business with this company again. TERRIBLE.

I returned these shoes and didn't realize they rejected the return. They claim I didn't send it back in the original box although I sent everything back just as I received it. I returned the shoes 10 months ago and am just realizing they RECIEVED THE SHOES I RETURNED, DIDN'T ISSUE A REFUND, AND DIDN'T SEND THE SHOES BACK TO ME?!?! SO THEY JUST STOLE THE $89 THE SHOES COSTS! I have now contacted them and they say they can send the original shoes I purchased (the wrong size) back if I provide a shipping label! UNBELIEVABLE!