PDFfillerReviews 5,082

They were really quick and amazing to refund the 20/month I was originally paying for PDFFiller. They also offered me a year's subscription for $17.95, a worthwhile amount I am happy with paying to receive this sort of service.

What still bothers me is that I still feel like I was mislead from the get go. I feel like I was suckered in by the ability to fill out PDFs for free - which is true, but they don't tell you can't do anything with those PDFs until after you've filled it out and they're asking for your credit card info. They seem to have taken the word "Free" off the page. This is good!

They then proceed to bill you $20 a month until you get upset. $17.95 for a year personal subscription seems fair, doesn't it? Couldn't we have just started there and skipped this whole process? It bothers me that I feel PDFfiller would have just kept charging me $20 a month if I hadn't said anything.
I'd much rather drop the used car salesman gimmicks and see honest prices and quality customer services just like you handled this complaint, but from the very beginning.

The product is actually pretty swell. Easy to use and reliable.

PDFfiller was intuitively simple to use in creating an important document. I had difficulty erasing some text I accidentally superimposed onto my document and the recipient who ultimately got the PDF I created could not open it. Also disappointing was the fact that I didn't realize I had to pay a tidy subscription price until after I completed my document and tried to send it off (and save it). That all led to an initially horrible review.
But, I have to say that my experience with PDFfiller and Elie, the rep I dealt with, revised my entire experience. Not only did Elie help resolve the problems in a very timely fashion, I received a refund! PDFfiller seems dedicated to provide the user an efficient product and the customer service is the best I've seen with any internet-based business. Elie is a great ambassador for the business and she really follows through with her promises! I never expected that. They are also going to revise some aspects of the user interface to ensure proper notice of expense and conditions of subscription. I will certainly use PDFfiller in the future!

Using for civil service benefit forms and found that I had to use bold type and sometimes reposition the filled-in field to have it print like it looks on the screen. More annoying was the renewal of my monthly plan on 8 May 2015 that seemed to go through OK, but later (20 May 2015) that my credit card was never charged, and I had been unsubscribed since 18 Apr 2015, and possibly subject to losing the edited documents in my account. So then I tried re-subscribing using the same card and this time it went through OK. Other than that, everything works fairly well and is easy to use.