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PDFfiller has a rating of 3.9 stars from 5,082 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFfiller most frequently mention customer service, small business and good experience. PDFfiller ranks 1st among Business Documents sites.
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To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
Two main issues I have with PDF:
1) not being able to change the names on the forms,
2) easily finding a form to download to My Forms (referring to Acord forms mainly, you would think your company would have a direct link to Acord forms draw from)
My best regards to your fast, professional and friendly customer service. I am extremely grateful for your quick help.
I had some issues and have decided that I don't need their product but because I found some solution for my business. I was thinking that they will keep my money and will not make any refunds. But it was really operative after my first request to their customer support.
Their relation to clients is really good.
Interface is intuitive, but needs to incorporate (or make more obvious) drawing tools for drawing and moving rectangular frames (send to back, group objects, etc.)
It was satisfactory.
I am just starting a new company and your service has been essential in that i have a way to edit our flyers our price list and being able to add things for the customer like check boxes and signature lines has been a god send thank you
So far it has been positive. I had one issue that your customer care specialist was able to resolve very quickly.
JUST LEARNING THE SYSTEM. WEBINAR WILL BE HELPFUL
No thanks
No comments
I love the program
I use the web software and the app. I love how it is seamless.
Easy to use once I learned the system. I would recommend to anyone.
Easy to use
So far it works great and has been a real time saver!
I was disappointed with the services I purchased, but PDF filler made it right and refunded my money. I appreciate how attentive they were to my needs and what I was looking for.
I love PDF filler overall. It is a little cumbersome for my purposes because I'm printing out documents for patients while they are seated in front of me. The pages take time to load. Maybe that is my computer. I have to click several times to get to the final print link. But, I like the ease of editing documents.
Quick, efficient, easy access, and able to get things done in a timely mannet
PDF Filler could use better guidelines for signature, otherwise it is great Thank You.
It is user friendly and provides a database of the necessary forms useful in my REI Business
Answer: NO! Any company that would lure veterans to use their service, then try to charge them to print or save their documents after filling them out iss a RIPOFF!
Answer: Tharun hi! Many thanks for your interest and question! No, our 30-day free trial period is entirely free, no hidden fees, no fine print. The first charge goes on the first day of the second month (and you can surely cancel prior to that, again, no charges). Hope this helps!
Answer: Many thanks for your question! There are two answers here, actually. First of all, nobody in pdfFiller Team has access to the documents you store inside your account. Our Support and Statistics can see the number of uploads and sendings, but NOT the contents of your documents. That's confidential information. Regarding your payments details: If you are paying for our services by a credit card, we see: ***********1234. That is, only the last four digits of your card, the date of transaction and the amount paid. If you are paying via PayPal, we obviously see the email linked to your PayPal account. Hope this helps!
Answer: Dear Susan, many thanks for your question! And yes, you can do that. Two things are important here. First, you need to register a password-protected account to make sure all your sensitive data is stored securely in our private cloud. Secondly - please, note that PDFfiller does not have any sort of official agreement with medicare, thus, your form cannot be automatically delivered to the needed office. In other words, you can surely fill the form with us, edit it later, print, save, email etc. But keep in mind that you are responsible for document delivery, this is NOT automated. Hope this helps!
Answer: Dear Bibek, many thanks for your question. And no, you will not, free trial is free :) But please, mind the deadline. Charging is automatic straight after these 30 days are over.
pdfFiller is a cloud-based platform with a comprehensive digital toolkit that makes handling PDFs easy. Edit, sign, store, manage, and collaborate on documents all in one place — no downloads, switching apps, or paying for multiple subscriptions needed. All your documents are safely stored in the cloud, so you can access them anytime, anywhere, without worrying about losing your data.

