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Paytm

1.7

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Paytm Reviews Summary

Paytm has a rating of 1.7 stars from 769 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Paytm most frequently mention customer care, bank account and many times. Paytm ranks 695th among Discount Shopping sites.

service
103
value
89
shipping
81
returns
81
quality
82

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India
1 review
0 helpful votes
Follow Nishant M.
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Waited on call for a total of 40 minutes - only to get hung up on TWICE because the customer care could not solve my problem.

Disgusting. Moving to another wallet system effective immediately.

Date of experience: June 30, 2018
India
1 review
1 helpful vote
Follow Bhanu K.
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I want make customer aware about cheating of payTM. I ordered a Hitachi 1.5 Ton 5 Star(2018) Inverter Split AC from PayTM I received the product, Authorized person from brand Hitachi came to install and informed me that AC is Defective and some issue with compressor and informed me to get this replaced. In specified time I raised a return request. I had to follow numerous emails and calls but they have still not resolved the issue. PayTM keeps asking different information in separate email like photo serial number. Please don't buy from payTM unless you want to be in situation like me. Order#*******925. Ref# *******. #PaytmKaro to #PaytmMatKaro

Date of experience: June 17, 2018
India
3 reviews
2 helpful votes
Follow Minal J.
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Provide the best platform to do recharge online. Thank you for making India digital. They are making a very beautiful things in the world of internet

Date of experience: June 17, 2018
India
1 review
0 helpful votes
Follow Amarjot s.
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No care of customer i shop here many time but now i experience a worst service no. Track of product or no contact with customer

Date of experience: June 10, 2018
India
1 review
5 helpful votes
Follow Rizwan S.
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Cheaters
June 8, 2018

Total bogus. Thieves not giving a proper reply of little issue of none payment. Uses lousy trick to manipulate using stereo type non worthy do not reply email never connected through the call centre number given by the company. Total fraud. Contact me *******686

Date of experience: June 7, 2018
India
2 reviews
0 helpful votes
Follow murtaza e.
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After the exposure of pytm we all should take a pledge as indian citizens to uninstall paytm and the government who did this.

Date of experience: May 27, 2018
Saudi Arabia
2 reviews
1 helpful vote
Follow Abhinov A.
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Great service ever
May 26, 2018

Paytm has never let me down, beyond expectation... got great deals and offers whenever i have to do any txn

Date of experience: May 25, 2018
India
1 review
1 helpful vote
Follow phani b.
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I forgot my password but i am paytm giving one number but I am trying to reach this number no vane

I am facing this type of problem many times

Date of experience: May 22, 2018
Florida
1 review
2 helpful votes
Follow Vishnu K.
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Very disappointed with Paytm. I transferred 5000 rupees from my bank to my friend's paytm and she never received it. Paytm showed this transaction as failure while my account was debited and Paytm never returned the money. On top of this there web system is a total crap and there helpdesk number never connects. Totally $#*!y experience. Stay away from this nonsense the so called $#*!ty startup

Date of experience: May 9, 2018
India
1 review
9 helpful votes
Follow Mathew J.
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Everytime u call, get a message that call volume high, hence cannot connect. Have been waiting for my refund since then

Date of experience: May 8, 2018
Nebraska
1 review
0 helpful votes
Follow Chandrasekhar N.
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They are selling second hand products, and they are not giving proper response.
For customer care it will take 10 mints and after connecting to customer care they are not giving proper response.

Date of experience: May 7, 2018
India
1 review
0 helpful votes
Follow Ankit U.
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Cheater, Why are you not refunding my money? 4 days has been gone but I did not get back my money.

Under the order section, we have had seen that need to help option. And I have clicked on this and complain 8 to 10 times but I did not get the response from your side. When I was tired then I have decided to complain your Facebook page. Finally I got the response from your side. Can you resolve this issue. I want to refund my money immediate.

I think you are cheating me? It is my first experience and I think It is so bad for newly customers. I think when I get back my money then I will uninstall PayTm App. I was using Freecharge app for the transaction. I think this is the perfect app for me. No one can beat this app beacuse it is awesome.

Date of experience: May 6, 2018
India
1 review
0 helpful votes
Follow Sri R.
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It's over all bad paytm can't change nominee details and further i need to rectify for this problem to change nominee details in my saving account.

Date of experience: May 2, 2018
India
1 review
0 helpful votes
Follow Arun R.
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Imagine the worst people in your school. The ones who have very low IQ. Now imagine them designing the system that handles your money. Thats payTM. You will lose your money and its unregulated so you are on your own. RBI should make PayTM illegal and put an inquiry into money stolen from Indians. It'll run into thousands or crores.

Date of experience: April 6, 2018
India
1 review
0 helpful votes
Follow Faiz E.
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Paytm was very good earlier I am using paytm frm last 2 yrs bt now I am facing problem in KYC and the customer care is also not bothered about it they don't pick the nor reply in portal.! Poor service. I wish I could give 0stars in service

Date of experience: April 3, 2018
India
1 review
2 helpful votes
Follow Manish K.
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PayTM one97communication helpline Customer care helpline number*******853//*******853
Customer care helpline number*******853//*******853
Customer care helpline number*******853//*******853
Customer care helpline number*******853//*******853

Date of experience: April 1, 2018
India
1 review
0 helpful votes
Follow Vikash S.
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Worst in the world... huge waiting time... Paytm worst customer care in the world...

Date of experience: March 30, 2018
India
1 review
9 helpful votes
Follow Shamik B.
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Complaint # *******. Why are you holding back customers money for 3 days? Never expected such unprofessional attitude from Paytm. This is pure customer harrasment. Requested several times to credit the money in my bank account urgently. No response from your end. Very poor Customer Relationship Management.

Date of experience: March 22, 2018
India
1 review
0 helpful votes
Follow Hemant D.
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Paytm never resolves customer query and their number never connects. Inspite of updating my KYC I am not able to transfer money to my bank or on any other number.
My Money is stuck in the wallet.The worst thing is that There is no support mail id visibile. $#*! offf Portal..

Date of experience: March 20, 2018
India
1 review
2 helpful votes
Follow mark j.
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I lost Rs. 2000 for a service not used, the getwoo app claims once deducted they will not refund and paytm was supposed remind me of the auto renewal 5 days before the deduction from my paytm account, but that was not the case.

Once I recharged my wallet, 2k straight way lost. And on reaching customer care of paytm, they asked me to contact the getwoo app service provider (which they conveniently evaded).

Pathetic.

Date of experience: March 7, 2018