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Paytm has a rating of 1.7 stars from 769 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Paytm most frequently mention customer care, bank account and many times. Paytm ranks 695th among Discount Shopping sites.
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Waited on call for a total of 40 minutes - only to get hung up on TWICE because the customer care could not solve my problem.
Disgusting. Moving to another wallet system effective immediately.
I want make customer aware about cheating of payTM. I ordered a Hitachi 1.5 Ton 5 Star(2018) Inverter Split AC from PayTM I received the product, Authorized person from brand Hitachi came to install and informed me that AC is Defective and some issue with compressor and informed me to get this replaced. In specified time I raised a return request. I had to follow numerous emails and calls but they have still not resolved the issue. PayTM keeps asking different information in separate email like photo serial number. Please don't buy from payTM unless you want to be in situation like me. Order#*******925. Ref# *******. #PaytmKaro to #PaytmMatKaro
Provide the best platform to do recharge online. Thank you for making India digital. They are making a very beautiful things in the world of internet
No care of customer i shop here many time but now i experience a worst service no. Track of product or no contact with customer
Total bogus. Thieves not giving a proper reply of little issue of none payment. Uses lousy trick to manipulate using stereo type non worthy do not reply email never connected through the call centre number given by the company. Total fraud. Contact me *******686
After the exposure of pytm we all should take a pledge as indian citizens to uninstall paytm and the government who did this.
Paytm has never let me down, beyond expectation... got great deals and offers whenever i have to do any txn
I forgot my password but i am paytm giving one number but I am trying to reach this number no vane
I am facing this type of problem many times
Very disappointed with Paytm. I transferred 5000 rupees from my bank to my friend's paytm and she never received it. Paytm showed this transaction as failure while my account was debited and Paytm never returned the money. On top of this there web system is a total crap and there helpdesk number never connects. Totally $#*!y experience. Stay away from this nonsense the so called $#*!ty startup
Everytime u call, get a message that call volume high, hence cannot connect. Have been waiting for my refund since then
They are selling second hand products, and they are not giving proper response.
For customer care it will take 10 mints and after connecting to customer care they are not giving proper response.
Cheater, Why are you not refunding my money? 4 days has been gone but I did not get back my money.
Under the order section, we have had seen that need to help option. And I have clicked on this and complain 8 to 10 times but I did not get the response from your side. When I was tired then I have decided to complain your Facebook page. Finally I got the response from your side. Can you resolve this issue. I want to refund my money immediate.
I think you are cheating me? It is my first experience and I think It is so bad for newly customers. I think when I get back my money then I will uninstall PayTm App. I was using Freecharge app for the transaction. I think this is the perfect app for me. No one can beat this app beacuse it is awesome.
It's over all bad paytm can't change nominee details and further i need to rectify for this problem to change nominee details in my saving account.
Imagine the worst people in your school. The ones who have very low IQ. Now imagine them designing the system that handles your money. Thats payTM. You will lose your money and its unregulated so you are on your own. RBI should make PayTM illegal and put an inquiry into money stolen from Indians. It'll run into thousands or crores.
Paytm was very good earlier I am using paytm frm last 2 yrs bt now I am facing problem in KYC and the customer care is also not bothered about it they don't pick the nor reply in portal.! Poor service. I wish I could give 0stars in service
PayTM one97communication helpline Customer care helpline number*******853//*******853
Customer care helpline number*******853//*******853
Customer care helpline number*******853//*******853
Customer care helpline number*******853//*******853
Worst in the world... huge waiting time... Paytm worst customer care in the world...
Complaint # *******. Why are you holding back customers money for 3 days? Never expected such unprofessional attitude from Paytm. This is pure customer harrasment. Requested several times to credit the money in my bank account urgently. No response from your end. Very poor Customer Relationship Management.
Paytm never resolves customer query and their number never connects. Inspite of updating my KYC I am not able to transfer money to my bank or on any other number.
My Money is stuck in the wallet.The worst thing is that There is no support mail id visibile. $#*! offf Portal..
I lost Rs. 2000 for a service not used, the getwoo app claims once deducted they will not refund and paytm was supposed remind me of the auto renewal 5 days before the deduction from my paytm account, but that was not the case.
Once I recharged my wallet, 2k straight way lost. And on reaching customer care of paytm, they asked me to contact the getwoo app service provider (which they conveniently evaded).
Pathetic.
Answer: Ans: Use PayTM only for RECHARGE, they fool us with fake discount offer, they just increase price and give extra cashback offer. And give your fake product for sure! Which you'll return soon and get your refund and waste of your time. I suggest you go for Amazon.in and also, I suggest CloudTail seller on Amazon.
Answer: No, better to get it from Amazon
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