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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Great customer service and payment support. The transaction process is very smooth. Their conversion in different currencies is very good. Their card system is very easy to use.
Good performance that customer service very patient and professional
I had a long and not very pleasant experience as l have spend hours receiving wrong information until l requested to talk to a supervisor who was really top and very efficient, polite and patient.
I am very pleased, the response was quick and efficient, thank you Payoneer
Muy segura en lo que es el tema
De información ala hora de. Sacar la tarjeta
Was locked out of my card and customer service helped me get back in.
Overall, not so good experience. The only reason I am using their services is because my employer is paying me through them. Customer service is nowhere near professional, fees are high and not constant, always have some excuses for their negligence... The moment I change the employer I am leaving them if they do not level up their services...
Atención inmedia y eficaz, la atención telefónica fue muy agradable y se nota el interés por resolver el problema lo antes posible!
Being able to speak directly with a customer care service representative has made doing business with payoneer very efficient
Payonner is the the one stop solution for any freelancer or online business owner. This bank respects regulations and is inline with KYC and AML polcies which ensure safe environnement for both clients and service providers.
Thank you for giving me the proper answers I was looking for!
Muy buen servicio con rapidez. Tengo tiempo con Payoneer y lo recomiendo
The support always helps to solve any issues. I am very thankful for all Payoneer care.
Me atendio muy bien y ayudo a solucionar mi problema
Me atendieron rápido y el muchacho fue muy amable, y supo guiarme con el problema que tuve
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members