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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Wonderful financial service: very convenient to manage business, receive funds and make payments to all counterparties.
Yes the customer support was very much cooperative and having sound knowledge to understand and resolve the issue
La atención fue Satisfactoria, la atención vía telefónica me brindó una opción para continuar con la validación de mis datos.
Me alegra tener respuesta telefónica las 14 horas. Prefiero hablar en español.
Recomiendo por su excelente atencion y predisposición a ayudar.
Didn't have a long wait to speak to a representative, she was knowledgeable and clear.
After my experience, I just wish that Payoneer will get all verification details on the day of sign up nd not on the day they are being paid. I had an account approved but because Payoneer asked for other verification details after sign up and before receiving money, it took a first time like me more than 1 week ( because of Holidays, too) to resolve the issue
My experience with Payoneer for the past several years has been excellent and it is improving year by year.
All associates, I had interacted, with gave me excellent service and I had no regret.
Thank you
From last 8 to 10 days my transaction is pending but no one was ready to help me
I work as a professional online English, Spanish and Japanese teacher and I couldn't have been a successful as I am without Payoneer. It is by far the best paying service out there. On top of that they provide you a card which is incredibly useful to manage your payments and use your money wisely. The service is 100% reliable, legal and I've never had problems with it.
Payoneer banking solutions made our entrepreneurial journey a lot easier.
Buen servicio y buena atención. Lograron responder mis preguntas y quedo a la espera de la solución de mi problema.
Very good and serious company that helped me solve problems
So far so good but there are some inconveniences sometimes
Overall very user friendly and helpful service for small businesses. If Payoneer enables clients to make payments through their personal accounts will be a win win for both.
Good service. Contacting customer service can be a pain sometimes, but they always resolve the issues.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members