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Payoneer

3.6

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
466
value
415
shipping
279
returns
272
quality
404
This company responds to reviews on average within 6 days

Instant Feedback

1 review

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AE
1 review
0 helpful votes
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Customer Service
June 15, 2024

I rate it 10/10 they understand your situation and is eager to help

Date of experience: June 5, 2024
Kyrgyzstan
1 review
0 helpful votes
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PAYONEER IS CHARGING HUGE AMOUNT OF COMMISSIONS AND TRANSFERRING INTERNATIONAL TRANSACTIONS TOO SLOW 👎🏾👎🏾👎🏾

Date of experience: June 4, 2024
Pakistan
1 review
0 helpful votes
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Best for Freelancers
June 14, 2024

I have been using it since almost 1 year and it has really helped me a lot to take payments from clients.

Date of experience: June 4, 2024
Nicaragua
1 review
0 helpful votes
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Reposicion rapida de tarjeta
June 14, 2024

No he recibido mi tarjeta fisica les llame y rapidamente bloquearon la anterior y emitieron una nueva para ser enviada nuevamente. Muy buen servicio soporte y atencion.

Date of experience: June 4, 2024
Nicaragua
1 review
0 helpful votes
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EXCELLENT
June 14, 2024

VERY SATISFIED,THE YOYNG LADY WAS VERY EFFICIENT,VERY PROFESIONAL I HOPE THE PERSONAL YOU HAVE WORKING FOR YOU ARE THE SAME AS THE YOUNG GIRL WHO ATTEMT ME

Date of experience: June 4, 2024
Ukraine
1 review
0 helpful votes
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Оперативность
June 14, 2024

Всегда очень приятно получать ответы вовремя и их оперативное решение.Спасибо!

Date of experience: June 4, 2024
Belize
1 review
0 helpful votes
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Satisfied customer
June 13, 2024

Great experience 👍
I could call customer care and resolve issues timely!

Date of experience: June 3, 2024
Qatar
1 review
0 helpful votes
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Good
June 13, 2024

It was all good and helpfull i hope soon my query will be resolved and i will enjoy payoneer services nicely

Date of experience: June 3, 2024
Nigeria
1 review
0 helpful votes
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Good service
June 13, 2024

The service rendered was top notch😊 spoke to customer service and i got my issues properly resolved and she was very polite no matter how many questions i had to ask

Date of experience: June 3, 2024
Panama
1 review
0 helpful votes
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El mejor atención
June 13, 2024

El atención fue rápido y sin demora cuando llamé no demoraron contestar fue muy rápido y amablemente

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Nice to work with Payoneer.
June 13, 2024

Nice people and resolving fast the issues. 5 stars.

Date of experience: June 3, 2024
India
1 review
0 helpful votes
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5 star and beyond.
June 13, 2024

I love the way the associate helped me. She was very kind and understanding.

Date of experience: June 3, 2024
India
1 review
0 helpful votes
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Payoneer the best
June 13, 2024

After using PayPal for more than 7 years, I can say Payoneer is amazing in terms of fees, support and transaction timings.

Date of experience: June 2, 2024
Argentina
1 review
0 helpful votes
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Great
June 12, 2024

Have it for a long time very good would recommend 100% for remote workers

Date of experience: June 1, 2024
Canada
1 review
0 helpful votes
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Outrageous service
June 11, 2024

Ive used the customer service number only twice in 2 years and service has been outrageous, Payonneer seriously has very well trained team members who are able to assist you which is why you are reaching out to them in the first place.

Date of experience: June 1, 2024
Ghana
1 review
0 helpful votes
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Great
June 10, 2024

My experience was awesome and the associate was very helpful and knowledgeable.

Date of experience: May 31, 2024
Argentina
1 review
0 helpful votes
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Good customer service
June 10, 2024

Excellent service and the persons that spoke to me was very polite and friendly

Date of experience: May 31, 2024
Jamaica
1 review
0 helpful votes
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Great Experience
June 10, 2024

Always a pleasure speaking to a rep. The app is very easy to use.

Date of experience: May 31, 2024
Philippines
1 review
0 helpful votes
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Customer care is awesome
June 10, 2024

Payoneer's customer service is awesome and fantastic...

Date of experience: May 31, 2024
Mexico
1 review
0 helpful votes
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Eficiente 100%
June 10, 2024

Muy amables y super rápido solucionan práctica su aplicación

Date of experience: May 30, 2024