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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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They know what they are doing! Will treat you like friends! And they are doing some serious amount of research when you inform them a problem! Thanks guys! I had an amazing experience! I will never walk away from payoneer!<3
My experience was and still is outstanding with payoneer. From getting paid from market places to solving issues with customer support everything was wonderful.
I live in a country that doesn't have many options like this to earn in another currency. This is an awesome solution.
Wonderful experience with amazing customer service. Payoneer is the best platform you can trust with your financial dealing, specifically in countries that have severe regulation limitations like PayPal with some countries. Definitely recommended by me and others I know.
I have used Payooner services for a little over a year now. I have never had problems with using the service.
And their customer service is swift and excellent.
Can't work on the PAYMENT REQUESTS ANYMORE, customer service said the rules had changed... and thats why i'm not able to do this Request anymore, as a Payment platform for business it should be easy for owners to collect money not give them
I was working with Payoneer for a few years now and as an online seller, I was working with many.
They have never let me down where others have filed.
Awesome service in the money merchant services in the world. Always recommended for anyone freelancing and outsourcing payments. Thanks payoneer.
The operator was very gentle and professional and he has been able to rapidly identify and help me with my problem.
I do not understand what is reviewing payment team so long time.
It is not first time I am receiving payment from Escrow. But they hold payment one week.
Really Great Experience with customer service. They are polite and very helpful. I always take the service and recommend to others.
Awesome. He helped me with what I needed plus some more questions I had. And he didnt take long to answer or to get on the line with me.
Customer Service is a Very Good! Very Informative and competent. Help center is available and ready to help to solve problems!
Suffered fraudulent charges on my card after a trip and payoneer was diligent and solved my case with efficiency, I am thankfull for that.
The best service ever, I would love to share the exciting expirience with my friends, it's easy to go through, reception is very clear and well elaborate, easy to access and the language is clear and understanding, excellent work by payoneer.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members