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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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The person I talked with was very helpful. He explained that I could not use a post office box, I needed a phyiscal address. Issue was resolved. Thank you
Love the chat! There was very little wait and the customer service Representative was very helpful. He was very polite and was easy to speak. His response time was excellent! Great job!
I was battling to get a replacement card for many reasons. I tried live chat and was sorted out in 10 minutes. If/when the card arrives timeously, I'll be even more thrilled. Thank you
Polite and friendly reps who give concise & accurate information on the relevant subject matter. Waiting time was not long.
Reliable, fast, great communication and support. Very low managing fees. The prepaid card is fast to arrive and great for using your online funds in the offline world...
Payoneer is an excellent service and they also have very polite and excellent customer service too. I definitely recommend there company.
The service I received was excellent. The executive was very polite. He was very professional also. I'll definitely recommend Payoneer to my friends.
Payoneer is the best payment gateway for freelancers. The process is made so simple that even a child can do.
Just want to give a shout out to Payoneer. If you are an entrepreneur and need to get your finances organized and in one place, Payoneer is the company to go to. Besides, you can keep everything separate from your personal accounts... makes tax time easy.
It was a good experience and will surely not hesitate to call again for any inquiries. Thank you very much!
I've got nice answer & fast answer from supporting via live chat.
Name was Tiffony or Tiffany, not sure but wonderful and nice chat.
Payoneer never failed me a single time. Payment processing is smooth customer care is awesome and they all setup anytime to help me with business payments at breeze
Love Payoneer. Keep awesomeness going
The representative was excellent in assisting me and stayed on the line to walk me thru the process.
Problem solved within no time. I was worried about it for so long but didn't use support service because of my perception. However, it's now changed because I got my problem resolved within minutes.
Excellent service, great replies, fast response. And they manage accounts queit like an experts.
Their services has been great.
Kaz, from Payoneer Support (English) has assisted me asap and provided the detailed answers for all my questions regarding my issue. Appreciate it!
I love using payoneer they are super cool, customer service is amazing. I get my money fast and crystal clear way no hidden fees shizzz and all!
I enjoy every time I call and talk to a representative. I always get my concerns taken care of on one call. The agents are very eager to help resolve my issues. Thank you for training them out to take care of us.
С удовольствием использую сервис уже больше 2 лет.
Получаю уже вторую карточку.
Приятно был удивлен службой поддержки. Адекватно и оперативно ответили на возникшие вопросы.
Рекомендую к использованию.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members